Mercedes-Benz of Houston Greenway - Service Center

Excellent service! Michael Alf is an awesome service advisor! I am an extremely satisfied customer! Frankie is the best service manager; unbeatable service from hi Michael Alf is an awesome service advisor! I am an extremely satisfied customer! Frankie is the best service manager; unbeatable service from him for over 10 years. More

Always professional service from start to finish. Everyone is extremely courteous, and I appreciate the attention to detail. Everyone is extremely courteous, and I appreciate the attention to detail. More

Jairo was very helpful. My car was ready in no time! I even appreciated the ride to meet my husband for lunch & the ride back My car was ready in no time! I even appreciated the ride to meet my husband for lunch & the ride back More

My car went in for service this week and my service person, Mike Walsh, noticed that I didn't have a little thing you must have to change a tire. He was very worried and made sure I had a new one (fre person, Mike Walsh, noticed that I didn't have a little thing you must have to change a tire. He was very worried and made sure I had a new one (free!) and put it in the glove compartment. More

Great service like always…. Michael was great and very professional with great communication and was able to get me in and out in no time. Michael was great and very professional with great communication and was able to get me in and out in no time. More

I got a flat tire and drive into Greenway without an appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor, Jairo, was friendly, professional, and expedited service for me. More

I am always met with the most pleasant assistance when I pull into the service area! pull into the service area! More

Good morning When I picked my car up the other day from tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. Dealership would not take responsibility More

Always responsive. Jay has a "We will make it happen " view. Service area is a pleasant environment. Jay has a "We will make it happen " view. Service area is a pleasant environment. More

Kevin Graves is a great person. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. More