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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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January 13, 2023

Kevin Graves isthe BEST. Servuce was prompt, efficient and well done. I will return for service. More

by gmchenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Jan 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value . we hope you'll consider us again in the future!

January 12, 2023

Excellent service and very friendly staff. Definitely will recommend to others. Fast and quick reply on calls. More

by Arenatrading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo
Jan 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 12, 2023

Excellent service and presentation. Jairo my service advisor always go above and beyond. Very professional. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jan 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 11, 2023

I use Green-Way Mercedes for all my service and specifically I use Ernesto as my service advisor who always assists me with all service issues. Green- Way is an outstanding dealership for both purc More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Zutierrez
Jan 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Steve, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 10, 2023

The service was good and customer service as well. I am satisfied with the repairs as well More

by Mimi Blum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 10, 2023 -

Mimi Blum responded

The job was performed well

Jan 10, 2023 -

Mimi Blum responded

Good customer service

Jan 10, 2023 -

Mimi Blum responded

Yes

Jan 10, 2023 -

Mimi Blum responded

Good customer service

Jan 10, 2023 -

Mimi Blum responded

Ok

Jan 10, 2023 -

Mimi Blum responded

Very good service

January 09, 2023

Great service, good communication during diagnostic checks, good report on services performed and why. Professional. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt
Jan 12, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi jack, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 08, 2023

They finished the maintenance early and let me know so I could pick it up at a more convenient time More

by Peggys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry jow
Jan 11, 2023 -

Mercedes-Benz of Houston Greenway responded

Helo, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

January 08, 2023

excellent efficiency and time sensitive. the service officer Ernesto was very helpful they did good job More

by mtnuman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jan 10, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 06, 2023

We have always been very pleased with the service from Mercedes Greenway. The advisers and the entire staff do an excellent job with timely, reliable and dependable service. More

by Benz happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Jan 11, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Benz, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 05, 2023

I brought in my ML 350 for a check engine light and an overdue A service. I had no appointment but Peter Schermerhorn (service advisor) worked me in. This really helped me out because I start treatment fo More

by drron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Schermerhorn
Jan 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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