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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
652 Reviews

652 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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October 16, 2022

Neat and clean place, friendly environment. My service adviser is very helpful and professional.I get my work done promptly. More

by aafaruqui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Groves.
Oct 21, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

The service specialist Kevin Graves is awesome. He explains and keeps you updated. Excellent customer service More

by joann2116
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 19, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 13, 2022

Horrible service. Lied to me about having a.loaner car. Left without service Have VPP More

by Steve Eller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Alt. Don’t know name of lady who booked my appointment
Oct 18, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Steve, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

October 07, 2022

The services in this center was fast, they told me my wait time will be 45minutes and before 45 minutes I was out of there More

by Emdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Oct 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2022

Patrick is a great service representative. He is always helpful and efficient. Houston Greenway is the best More

by shelley.martell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you're ever in need of more help, please let us know! Take care!

October 07, 2022

Our Service Specialist is phenomenal, professional. The car drove like it was new. Service department was efficient with my time. More

by Houston proud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Oct 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

As always, my advisor Jerry Jow and the mechanics did an excellent job. Highly recommended. More

by rohop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Oct 11, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

October 03, 2022

I like the location of this dealership. My service adviser works with my schedule efficiently. More

by Zakiadem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
Oct 10, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

September 29, 2022

It's very easy to set up a service Appointment and the follow up is very good. Agent is also very good as they listen to your concerns that you may have. The only issue I had was that they wash your car More

by chintarat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mendoza
Oct 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Chintarat, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

I’ve had a great experience at this dealership. The staff always goes above and beyond - it’s apparent that they truly care. More

by KJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Ray
Oct 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello there! We are pleased to hear you had such a positive experience with us ! If you ever need help, just give us a call. Happy motoring!

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