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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
652 Reviews

652 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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September 12, 2022

The service and atmosphere at Mercedes’-Benz is excellent. The service representative is a caring and knowledgeable individual. Thanks for a job well done! Dr. Lemons🍋 More

by Albert.lemons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us, Albert! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

The service, especially with Timothy as our Service Manager, is always great! It's easy to schedule and reserve a loaner car, which is very helpful. More

by mjofurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Jue
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2022

I have been working with Jerry Jow and he makes the painful experience of dealing with a 2007 S550 and it’s computer part replacements over the past year with professionalism and understanding of a car More

by hbrown1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2022

Good location, easy to drop off, friendly staffs, clean waiting area, communicating with customer and advise what need to be worked. More

by YML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
Sep 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 09, 2022

I am very happy with the service provided. Mr. Ernesto was very helpful and professional. More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Sep 13, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2022

They provided alternates options for services recommended. The service and loaner car areas was very timely, More

by LEGILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Campos
Sep 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 05, 2022

The scheduling was easy, service was very professional. I definitely recommend it to my friends and family. More

by pattipoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Sep 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 04, 2022

Jerry Jow is an amazing employee and support advisor and makes the difference for Mercedes’ Benz Greenway and why I will buy my next car from them. More

by Ron.Calzolari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2022

Very nice and warm dealer to work with. In total it is a great wonderful experience! More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo
Sep 06, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Crystal, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2022

Everyone is friendly and very knowledgeable. The service department is awesome. They are great at answering all of my dumb questions. More

by sondrarosenthal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter and Jerry Jow
Sep 06, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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