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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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July 14, 2022

Great job done keep up the good work Mr Ray Marino always get job done in time Thank you More

by Drasaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Marino
Jul 17, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Jul 17, 2022 -

Drasaf responded

Ray Marino always get the job done in time Keep up the good work Dr Asaf Qadeer

July 13, 2022

Appointment was easy to get service was excellent and the price was appropriate And the environment was clean More

by Stelevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike walsh
Jul 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2022

Easy to make appointments. Great valet service and a shout out to my service advisor, Mike Alf. More

by christelbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Alf
Jul 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2022

Brought my car in on a recall they got me in and out of there with no hassle at all. More

by griffith_anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Jul 11, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 04, 2022

Thanks much to your service department for a job well done. They were able to tackle and remedy a series of difficulties with the car. Ernesto shepherded the work across multiple service reps, the parts More

by Jerry L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jul 05, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you for the review!

July 02, 2022

Ray is always available to answer my questions. Everyone is super polite. Loaner car always spotless and easy to drive. More

by alipush7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Mariano
Jul 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 01, 2022

t was a very pleasant time been served by high scale professionals. Peter Schermenhorn was very knowledgeable and gentleman. I felt very important there at the dealership. Thank you! More

by sueanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Jul 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2022

Ernesto is my service advisor, he was very proficient. He got me a loaner last minute and I’m very pleased with the customer service over all. I highly recommend Mercedes Greenway. Thanks for you help! More

by Megtruax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Jul 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2022

Excellent service from my advisor, to the valets, car loaner attendants and the sweet lady I returned my loaner to. Always a pleasure to go here. Will definitely buy my next Mercedes-Benz from MB of Gree More

by EGW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy In service
Jul 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2022

Grateful to have a dealership nearby to service my 2018 GLE 350. This car has been only serviced for maintenance and ruined tires. So glad I bought the tire coverage! Since I only needed scheduled maint More

by kreigle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt
Jun 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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