Mercedes-Benz of Houston Greenway - Service Center

I just had my first service on my car, and the experience was great. Peter S was amazing and informative! I was even able to get a shuttle ride back to my apartment and got picked up when my car was done. My was great. Peter S was amazing and informative! I was even able to get a shuttle ride back to my apartment and got picked up when my car was done. My car and I were well taken care of! More

The best Mercedes dealership in Houston so far. Any work on my cars were done in time, always following up with me during the repair process. Well trained techs and supervisors,will take the most s Any work on my cars were done in time, always following up with me during the repair process. Well trained techs and supervisors,will take the most sophisticated repair and get it done with no issues. More

The ambiance of the dealership was pleasant and the service was excellent. Thanks for everything. service was excellent. Thanks for everything. More

We’ve purchased numerous vehicles from Greenway the past 20 years and have typically been satisfied. Since Covid-19, things have changed. 20 years and have typically been satisfied. Since Covid-19, things have changed. More

Peter is the man! Service took a bit longer but he made sure my E350 was taken care of. Service took a bit longer but he made sure my E350 was taken care of. More

The service department is a well-oiled machine. I was in and out with a loaner car within a couple of minutes; they kept me in the loop of everything, and picking my car back up was seamless. I was in and out with a loaner car within a couple of minutes; they kept me in the loop of everything, and picking my car back up was seamless. More

The service itself and communication was good but the loaner car they provided me with was not clean and overdue for service. They washed my car pretty well on the outside and I’m guessing they forgot to loaner car they provided me with was not clean and overdue for service. They washed my car pretty well on the outside and I’m guessing they forgot to vacuum on the inside. More

They are very customer service oriented and strive to make the experience as efficient and pleasant as possible. make the experience as efficient and pleasant as possible. More

I have been associated with this dealership for over 15 plus years the staff and my service advisor Mr. Mike Walsh has been very courteous, professional, and has addressed my concerns and any vehicle conce plus years the staff and my service advisor Mr. Mike Walsh has been very courteous, professional, and has addressed my concerns and any vehicle concerns that I may have had with the utmost professionalism. Mercedes’ Greenway by far is the best dealership that I’ve been affiliated with. There’s a Mercedes dealership less than 10 miles from where I live but I prefer to drive over 200 miles to get my vehicle taken care of. More

The customer service is magnificent! So convenient and fast! Love the beverages/snacks and gift shop. So convenient and fast! Love the beverages/snacks and gift shop. More