Mercedes-Benz of Houston Greenway - Service Center

Excellent service from Chris and the whole team at Greenway Plaza Auto Nation. Thank you Greenway Plaza Auto Nation. Thank you More

Great service, easy to deal with, wonderful/professional service advisor, work always done in a timely manner so my schedule is not disrupted. I would recommend this dealer! service advisor, work always done in a timely manner so my schedule is not disrupted. I would recommend this dealer! More

My experience with this dealership has always been pleasant. From the greeters to the cashier, everyone shows professionalism and are happy to help. pleasant. From the greeters to the cashier, everyone shows professionalism and are happy to help. More

I was assigned a new service advisor and Jay Mendoza was very knowledgeable about the repair work, very helpful with determining necessary maintenance, courteous and professional. I really enjoyed working very knowledgeable about the repair work, very helpful with determining necessary maintenance, courteous and professional. I really enjoyed working with him as I didn’t feel anyone would compare to my last advisor, Frankie, who is now a manager. Great job Jay! More

I have always found the service at the Greenway Dealership to be outstanding. Well organized and efficient. Does not disappoint. Dealership to be outstanding. Well organized and efficient. Does not disappoint. More

They are always professional, kind, and patient. I never feel rushed and know I am in good hands. I never feel rushed and know I am in good hands. More

I have had my car serviced at this dealership for many years and have dealt with several service advisors. All the staff, from check in, service advisor, loaner car staff, to check out, have always been years and have dealt with several service advisors. All the staff, from check in, service advisor, loaner car staff, to check out, have always been respectful and helpful. More

My advisor was professional and responded with any concerns. However, at checkout there was not a question of “Do you have any questions about your invoice”, or “Can I provide you an explanation”, e concerns. However, at checkout there was not a question of “Do you have any questions about your invoice”, or “Can I provide you an explanation”, etc. just that is where you can insert your credit card! I had to inquire about where the paper work was from my inspection. The overall attitude is very disappointing… and it always filters from the top down. More

Service was excellent, communication was very thorough and the loaner car process was a breeze. I wouldn’t hesitate on taking my car there to be serviced. and the loaner car process was a breeze. I wouldn’t hesitate on taking my car there to be serviced. More

Mercedes Benz Greenway has excellent customer service from sales to the service department. They care about providing a positive experience for their customers. from sales to the service department. They care about providing a positive experience for their customers. More