Mercedes-Benz of Houston Greenway - Service Center

The service was good. Timothy was very helpful in ensuring that I understood each finding associated with the Service C maintenance review. The work was completed in one Timothy was very helpful in ensuring that I understood each finding associated with the Service C maintenance review. The work was completed in one day and Timothy made sure that my car was outside waiting on me upon my arrival. Life was good. Special thanks to Timothy. More

Peter was my service advisor & he took EXCELLENT care of me. For some reason my appointment was not on the schedule & he worked digelently to take care of me. Great job!! me. For some reason my appointment was not on the schedule & he worked digelently to take care of me. Great job!! More

They sevice good but we had to wait long time for service , The dealer Greenway good location, employee very nice and helpful! , The dealer Greenway good location, employee very nice and helpful! More

The service personnel is extremely helpful and accommodating. Ernesto went the extra mile to ensure every detail of my service and maintenance was addressed, and handled quickly and efficiently. T accommodating. Ernesto went the extra mile to ensure every detail of my service and maintenance was addressed, and handled quickly and efficiently. Thank you! More

Always provides excellent service - thanks Chris Palumbo! Easy to schedule, costs agreed in advance and the car came back beautifully cleaned. Easy to schedule, costs agreed in advance and the car came back beautifully cleaned. More

My recent "Service B" appointment went very well. My service advisor listened carefully to my questions about some recent issues with the car. My loaner was ready to go. The service was completed fas My service advisor listened carefully to my questions about some recent issues with the car. My loaner was ready to go. The service was completed faster than I expected and I really appreciated the wash service. See y'all next time. More

The dealership and it’s people are amazing. Just trying to fix the front camera and almost $1400 seems expensive. The camera only costs maybe $200, according to google, the covering that goes o Just trying to fix the front camera and almost $1400 seems expensive. The camera only costs maybe $200, according to google, the covering that goes over the camera Which is what is broke is only $25. Just seems like we as a customer are being bambuzzled. More

I had an appt at 730am. Drove up at 7:35am was met by a nice man. He got Michael, my advisor. By 7:40 I was at the rental car counter. 7:45am in the rental car and on my w Drove up at 7:35am was met by a nice man. He got Michael, my advisor. By 7:40 I was at the rental car counter. 7:45am in the rental car and on my way to work. Then got a call at 2:15pm my car was ready. I arrived at 2:25pm to pick up my car and made it to pick up kids by 2:45pm. Hands down best service to date. More

Peter was phenomenal! He provided excellent customer service by being knowledgeable and attentive. I also appreciated his good communication. He provided excellent customer service by being knowledgeable and attentive. I also appreciated his good communication. More

I have been going to MB Sugarland, this time I came to Greenway, cause it is on my way. Peter made my experience so comfortable, he was so kind and informative Greenway, cause it is on my way. Peter made my experience so comfortable, he was so kind and informative More