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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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February 13, 2022

I find the Oil & Filter change at $180 a little expensive. Otherwise all other was OK. More

by lletah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Feb 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

February 12, 2022

Had a problem with a bad battery and came in for unscheduled service. I received a quick, efficient, and professional response from the advisor. The work was completed in one day. More

by Mitchum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt Stewart
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Feb 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Great service since I moved to Houston in 2007, the only dealer I will go to. Great customer service. More

by David.Woodley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy , Mike Walsh
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Feb 11, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi David, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2022

Very courteous and prompt service. No complaints with this Mercedes Benz dealership at Greenway Plaza More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palombo
Report | Print
Feb 10, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2022

I like the dealership but recently got a new service advisor I am not pleased with. Hopefully I will be able to get a new one. The one I recently had was wonderful. More

by cevelotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
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Feb 08, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 03, 2022

very professional, very knowledgeable very friendly, gave an excellent recommendation. easy to communicate, very responsible More

by goldychen2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
Report | Print
Feb 07, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2022

Jay Kohn provides great service and is very responsive 5 Jay Kohn provides great service and is very responsive 5 stars to Jay for doing such a great job More

by jackiemay5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay kohn
Report | Print
Feb 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Kevin Graves is the reason I chose to have all my MB serviced at Greenway. More

by js
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Feb 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Mercedes-Benz Greenway, in my mind, is the best dealership I have ever dealt with. My service advisor, Kevin Graves always takes the best care of me and my cars. The general manager, Benny Gates ha More

by mscanales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennny Gates, Leigh Bennett, Kevin Graves
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Feb 01, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 01, 2022 -

mscanales responded

You are most welcome and feel free to give the dealership my email address.

January 25, 2022

A terrific service experience! Mike W is a wonderful advisor; and everyone from the valet to the service techs were great - they got my car in and out very quickly and I'm thrilled with the results. I More

by Lisa W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Walsh
Report | Print
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Lisa, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

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