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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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January 24, 2022

Brigitt, my service advisor was very nice and kept me well informed of the service needed and when the vehicle was ready. They also had my car washed and cleaned. It was great. More

by tvp8220
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2022

The service was great, Brigitte was very courteous and understanding. I was receiving emails concerning my brakes and battery light was on, technician thoroughly checked everything (free winter checkup) a More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Marie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2022

Ernesto Gutierrez is the best service representative! He is always very courteous and accommodating. Excellent service! More

by villalov.ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Washington
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2021

A wonderful dealership. Chris Palumbo is one of the best service representatives I have worked with. He is very considerate, understanding, patient and accommodating. A overall wonderful experience during m More

by Sudhir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Dec 16, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Sudhir, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dec 16, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Sudhir, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 30, 2021

I delt witu several Mercedes dealships service departments without the states and i prefer greenway Mercedes of Houston my service manager jerry gogginns is the best More

by Jessizbest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Goggins
Nov 03, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2021

Excellent service, both to the car and the customer! Highly recommend and will continue to return with confidence More

by Cand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Palumbo, Chris
Oct 03, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Cand, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

September 26, 2021

Professional prompt and courteous would recommend this dealership doe service and or sales. pleasant experience More

by Maparra3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alf, Jerry Goggins
Sep 29, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 20, 2021

Excellent service and communication with all involved in dealing with 2 issues that my vehicle had More

by Stelevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett
September 18, 2021

The dealership takes the time to keep me informed about the care of the car. More

by bameadough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick King
Sep 24, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

I have been having my car serviced and have purchased new cars through Mercedes Greenway for more than 15 years. My service advisor, Kevin Graves, is simply the very BEST!!! More

by debbiecanales
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett, Kevin Graves
Sep 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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