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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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August 23, 2021

This is the best dealership ever. The sales and service people were very helpful, knowlegable and nice. I have always have a great experience when visiting. More

by chandrajones4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
Aug 31, 2021 -

Mercedes-Benz of Houston Greenway responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

My service advisor Ernesto was professional and knowledgeable. He was empathetic and quick to put the repair into action. Ernesto provided excellent service and I recommend him highly. More

by houstonbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto service advisor
Aug 30, 2021 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. We hope to be of service to you again in the future.

August 20, 2021

Professional and quick service. Accommodating me as a vendor was there to pay my bill and did not want to wait until the service was complete and was able to get that taken care of. More

by Katrinasbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Cardet
Aug 26, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

service and location did everything they could to provide the service needed. took a little longer then we expected but service rep kept me up to date. More

by jfuhrman
Recommend Dealer
Yes
Employees Worked With
Jerry Goggins
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

Very professional service and timely repairs. Lots of people in service area to take care of appointment schedule. More

by Ssalners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Very thorough from beginning of service to end.Everyone was great More

by spford2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2021

Thank you very much I was very very happy with the service that I got from you. More

by mguntune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn, Kriss Arbury
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Very efficient, even when they are busy, and we feel we can trust our service advisor, Jessica, which is a big part of dealing with a large dealership. More

by fbrhou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

An excellent dealership with the most wonderfully helpful folks - would never use another dealership!! Thanks, Too few words so here are more words words words More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett, Jerry Goggins
Aug 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

Jacqueline my service advisor was wonderful when I exploded a run flat tire. She immeduately got me a loaner and fixed my car, so there was minimal inconvenience. I was so grateful More

by malcowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Kriss Arbury
Aug 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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