Mercedes-Benz of Houston Greenway - Service Center

Excellent service yes professional serviceOn time I Excellent service yes professional service On time I recommended Definitely I'll come back Tim my adviser I recommended him to others Always Excellent service yes professional service On time I recommended Definitely I'll come back Tim my adviser I recommended him to others Always on top of his job More

People at Greenway are very responsive from setting up service, arranging loaner cars to picking up MB. I have had Frankie as a service for over 10 years and he has been promoted to the Service Leader. Hi service, arranging loaner cars to picking up MB. I have had Frankie as a service for over 10 years and he has been promoted to the Service Leader. His replacement, the new guy, is great as well. More

We are on our third Mercedes. Mine is at 160k miles currently and runs like new. This is the only place we go. Service and quality are beyond excellent. Highly recommend! currently and runs like new. This is the only place we go. Service and quality are beyond excellent. Highly recommend! More

People at the dealership are great. Sales area I worked with Brad Biondo and in service area it was Chris Polumbo, I have worked with Chris in the service area on past cars as well with Brad Biondo and in service area it was Chris Polumbo, I have worked with Chris in the service area on past cars as well More

My GLA-CL posted a "Service B Exceeded" warning message. I took it to the dealership and they would not remove the message unless I purchased a service plan for $916. All of the services in the plan had bee I took it to the dealership and they would not remove the message unless I purchased a service plan for $916. All of the services in the plan had been completed by other service providers (Jiffy Lube, Discount Tire, etc) The salesman never told us of any service plan requirement when we purchased the vehicle. I feel this dealership is a ripoff and I would not recommend it to anyone. More

I thought I lost part of my key and went to Greenway Plaza dealership parts department to order a replacement. After showing no less than four papers of identification to my ownership of the vehicle, t Plaza dealership parts department to order a replacement. After showing no less than four papers of identification to my ownership of the vehicle, the parts assistant refused to take my order due to not having the title or registration to the vehicle. The dealership lived up to its poor reputation of being customer adverse implying that I did not own the vehicle. An insult and why I will NEVER purchase a car from this dealership. Obviously, the reviews do not affect their lack of care for its customers. Leonard S. Roth More

ALL I WANT TO SAY IS DO NOT DO BUSINESS WITH THEM. I was told that I needed new tires when they were replaced 6 months ago when I purchased the vehicle. Second time around, went to the Mercedes Benz Greenwa told that I needed new tires when they were replaced 6 months ago when I purchased the vehicle. Second time around, went to the Mercedes Benz Greenway dealership for maintenance. I told them about Apple Carplay malfunctioning or glitching Mr. Peter told me that there is nothing they can do about it?!?! WHAT?!?!?!? I WAS SHOCKED WHEN SAID THAT!!!!! and I'm still shock! Unbelievable I will sell my Mercedes Benz ASAP so that way I don't have to deal with these Crooks! These prople don't wanna stick by their product! and would love to blame you for everything. They all are like this from managers to salesman to service department. DO NOT CARE! I DID A HUGE MISTAKE BY PUCHASING MERCEDES BENZ! NEVER AGAIN! More