Mercedes-Benz of Houston Greenway - Service Center

Just a note of recognition and to complement one of service advisors, with regard to Gaylyn Barney, who consistently provides exceptional customer service! And ensures attention to detail when my vehi service advisors, with regard to Gaylyn Barney, who consistently provides exceptional customer service! And ensures attention to detail when my vehicle is serviced at Greenway Mercedes-Benz, as only Mercedes-Benz does!!! And would highly recommend this dealership as the one to have your vehicle serviced at without hesitation!!! More

I had a great overall experience during my service!! Jerry Goggins, my service advisor's customer service was exceptional. I am always pleased with his customer service. Jerry Goggins, my service advisor's customer service was exceptional. I am always pleased with his customer service. More

MY EXPERIENCE AT GREENWAY MERCEDES BENZ WAS EFFORTLESS MY EXPERIENCE AT GREENWAY MERCEDES BENZ WAS EFFORTLESS THANKS TO JESSICA. SHE KEPT ME WELL INFORMED ON THE STATUS OF MY VEHICLE AND WAS VERY PERSONA MY EXPERIENCE AT GREENWAY MERCEDES BENZ WAS EFFORTLESS THANKS TO JESSICA. SHE KEPT ME WELL INFORMED ON THE STATUS OF MY VEHICLE AND WAS VERY PERSONABLE DURING MY ENTIRE EXPERIENCE. I HIGHLY RECOMMEND THE SERVICE TEAM AND JESSICA FOR A JOB WELL DONE. THANKS RUBEN MOLINA More

MBHG provides excellent service! Gaylyn was able to schedule my service for a time that was convenient for me. She also coordinated the use of a loaner car. This all made for a easy, hassle-free visi schedule my service for a time that was convenient for me. She also coordinated the use of a loaner car. This all made for a easy, hassle-free visit. The entire staff at MBHG are friendly and helpful. More

My Service Advisor, Chien Tsai, was great! He was very attentive and helpful. He listened to my problem, set me up in a loaner and called when the car was repaired. When I arrived to pick up my car, he w attentive and helpful. He listened to my problem, set me up in a loaner and called when the car was repaired. When I arrived to pick up my car, he went over the repair work with me and explained again what was done. I hope Mercedes-Benz of Houston Greenway can keep him! More

Jay has gone out of his way to take care of me. The dealership is very customer service oriented. If only they had better coffee.... dealership is very customer service oriented. If only they had better coffee.... More

Jay is great to work with, he alway keep you inform about what is going with your vehicle and work hard to have it completed in a timely manner. He is great. Thanks what is going with your vehicle and work hard to have it completed in a timely manner. He is great. Thanks More

The service drive is full of the friendliest people. From the valets, to the service advisors (Jay Kohn rocks). Never have to worry if Chase is servicing my vehicle. He goes above and beyond! From the valets, to the service advisors (Jay Kohn rocks). Never have to worry if Chase is servicing my vehicle. He goes above and beyond! More

Jerry Jow was a great service advisor! He was very attentive and easy to work with. I will ask for him every time! Thanks MB Greenway! attentive and easy to work with. I will ask for him every time! Thanks MB Greenway! More

I was particularly pleased with the service Jerry Jow was able to arrange. Even though I had a limited amount of time, he was able to tend to my needs ahead of the time we had agreed I could have my car. H able to arrange. Even though I had a limited amount of time, he was able to tend to my needs ahead of the time we had agreed I could have my car. He took a personal interest in seeing that my car was in good order and I will not have unexpected problems. More