Mercedes-Benz of Houston Greenway - Service Center

Awesome experience from service manager to valet, to advisor, to loaner car desk to cashier. advisor, to loaner car desk to cashier. More

The work was completed as requested in a professional, friendly and timely manner. Thanks Kevin Graves! friendly and timely manner. Thanks Kevin Graves! More

Service representatives, Jessica, has been a stellar Pro for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may hav for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may have to look for alternative shops. But they do good work, and 99 times out of 100, on time. More

Jessica Naegele and her team provided excellent service, communication and timely re-delivery of our car. communication and timely re-delivery of our car. More

Excellent service from Jerry Jow & working me in when I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! More

Excellent work by Surrender during and after sales services. He has continued to support and check on me every now and then. services. He has continued to support and check on me every now and then. More

Not happy with the service that I have received. I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is stil I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is still not working up to par. More

Jay at Mercedes Greenway takes such GREAT care of me and my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He kn my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He knew right away that I was in harms way if my Tire did not get replaced. The team replaced it and I was back on the road to home before long. While I waited in the plush lounge area, I was also greeted and asked if I needed anything to drink or eat by the Sales Team. In particularly Mr. Don, Nenad and Darrell. Such Gentlemen!!!!! What a great place!! Thank you all!!! GBaur More

Although I think your word requirement is extremely unreasonable, time consuming and unnecessary, service was great! unreasonable, time consuming and unnecessary, service was great! More

Thank you so much Jairo Perez for helping us with our flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of co flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of communication with us. Thank you. More