Mercedes-Benz of Houston Greenway - Service Center

Once again, I’ve had an issue with my car that was caused by me, minor incident, the tires blew.(Texas potholes) Mercedes roadside assistance kicked in took care of everything. I Dropped it off at my favor by me, minor incident, the tires blew.(Texas potholes) Mercedes roadside assistance kicked in took care of everything. I Dropped it off at my favorite dealership Mercedes Benz of Greenway. Greenway’s team Ernesto and Carlos took great care of me. Exceptional service completely happy with the guys at Greenway. Great job.!! More

Very professional and customer oriented. Kept me apprised of status was very helpful in getting me in and out in a minimum of waiting around time. Kept me apprised of status was very helpful in getting me in and out in a minimum of waiting around time. More

Professional and polite service, and they easily accommodated a last minute schedule change. It was much appreciated. accommodated a last minute schedule change. It was much appreciated. More

Awesome experience from service manager to valet, to advisor, to loaner car desk to cashier. advisor, to loaner car desk to cashier. More

The work was completed as requested in a professional, friendly and timely manner. Thanks Kevin Graves! friendly and timely manner. Thanks Kevin Graves! More

Service representatives, Jessica, has been a stellar Pro for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may hav for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may have to look for alternative shops. But they do good work, and 99 times out of 100, on time. More

Jessica Naegele and her team provided excellent service, communication and timely re-delivery of our car. communication and timely re-delivery of our car. More

Excellent service from Jerry Jow & working me in when I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! More

Excellent work by Surrender during and after sales services. He has continued to support and check on me every now and then. services. He has continued to support and check on me every now and then. More

Not happy with the service that I have received. I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is stil I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is still not working up to par. More