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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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November 19, 2012

Jerry Goggins has been my service manager for over 8 years. This is the third vehicle of mine he is taking care of. He is very knowledgeable about the various Mercedes models. I am always treated fairly More

by jaykaplan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Goggins
November 16, 2012

Chris Jones at Mercedes Greenway is one of the best I have ever had the pleasure of dealing with. Chris is careful to make sure I know how long something will take - and I have yet to be surpised about More

by benzdriver
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jones
November 13, 2012

My visit to Mercedes-Benz of Greenway was one that I greatly appreciate. From the time I pulled onto the property yesterday morning until when I picked up my vehicle this afternoon, I had no complaints. More

by Marshallbr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Tsai
November 13, 2012

As I have stated before I have worked with Mike Walsh. He is extremely professional. Mike goes out of his way to meet my needs and his friendly manner makes the visit exceptional. I usually schedule my v More

by coffee0539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maidenberg, Mike Walsh
November 03, 2012

I made an appointment and was met promptly by Chris. He was thorough and quick and knowledgable and had my car ready later that same day (we thought it might take 2 days to fix.) Overall the whole experie More

by Peach.ray.haenchen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
November 02, 2012

Jay Kohn is a wonderful addition to your org.and I always fell totally at ease that he will get me in and out quickly and always look out for my best interest,not only in maintaining the car properly,but als More

by Robert Duff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn, Jay Kohn
November 02, 2012

Jerry Goggins has been my service advisor for years. I recently came in for a service on my vehicle. Jerry's customer service is 2nd to none. Jerry and Darrell Williams are always very helpful during my More

by pwilliams1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams, Jerry Goggins
November 01, 2012

I had a unique issue with the electronics of my E550 and Jerry and the MB Greenway crew worked hard to solve the problem. He went above and beyond to ensure I was satisfied. More

by Sda838103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Goggins, Jerry Goggins
October 31, 2012

It is always a pleasure dealing with MB of Houston Greenway. Gaylyn Barney our service advisor is absolutely wonderful to deal with. Very professional and with a wonderful personality. She also keeps More

by awoverweg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylyn Barney
October 29, 2012

I will have to say that I was very impressed with Jay and the level of service that I received from him not only professionally but personally. He understood the responsibility the dealership had to resolve More

by JeremyMAnd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
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