Mercedes-Benz of Houston Greenway - Service Center

For the past 2 1/2 years I have been bring my vehicle here for service, I primarily work with Jerry Jow. Jerry is always pleasant and he keeps me updated on my vehicle's status; this makes me feel confi here for service, I primarily work with Jerry Jow. Jerry is always pleasant and he keeps me updated on my vehicle's status; this makes me feel confident in Greenway's Service Center. More

We recently had our 2010 S550 serviced at Mercedes Greenway in Houston. It's the most consistant service that we've ever experienced. Our service writer, Mike Walsh, is (always) the consummate profe Greenway in Houston. It's the most consistant service that we've ever experienced. Our service writer, Mike Walsh, is (always) the consummate professional, and we are customers for life. We recently heard that the new Range Rover is due to arrive soon, and we are in the market to replace our 2008 GL550, next year. However, we quickly realized that we could never buy another brand (other than Mercedes), simply because we would never receive the level of service that we enjoy with Mike and the service department at Greenway. Deciding not to buy another brand because we like our current dealership's service dept. so much?? Crazy, right? No, that's truly how we feel. More

Kevin Graves is an asset to the Mercedes team as he provides both professional and accomodating solutions wihtin your timeframe. In addition the years of dedicated service Kevin has influences repeat provides both professional and accomodating solutions wihtin your timeframe. In addition the years of dedicated service Kevin has influences repeat business to the Mercedes clientele as stability. More

I am very pleased that everyone took the time and effort to identify and fix a problem with the fuel measuring system that made me uncomfortable whenever I was out of town. The guage had been unreliable and to identify and fix a problem with the fuel measuring system that made me uncomfortable whenever I was out of town. The guage had been unreliable and erratic since I purchased the car. More

I have had my Mercedes for five years and all service has been done at Greenway. Without exception, the service has been courteous, efficient, and timely. Chris Jones is our service consultant. He is knowled been done at Greenway. Without exception, the service has been courteous, efficient, and timely. Chris Jones is our service consultant. He is knowledgeable and explains things clearly. When I buy my next Mercedes, it will be at Greenway, because of the excellent service. More

My service consultant gave my OUTSTANDING service. He gave me the time, and detailed attention that was needed with great patience. We went over every item that was not in good condition with the car, a gave me the time, and detailed attention that was needed with great patience. We went over every item that was not in good condition with the car, and when the car was returned to me, every single item had been corrected/fixed to my satisfaction. He is very good at what he does, with excellent customer service skills !!! More

I purchased my vehicle at this dealership and every experience I have had with them has been positive. My service advisor, Kevin Graves, is wonderful. He is very attentive, friendly and knowledgeable experience I have had with them has been positive. My service advisor, Kevin Graves, is wonderful. He is very attentive, friendly and knowledgeable. I would highly recommend him and the dealership. More

Jessica is awesome! She's very friendly and was prompt in letting me know when my car was ready. I appreciate your high level of customer service. in letting me know when my car was ready. I appreciate your high level of customer service. More

Kevin has been my service advisor at Greenway MB for five years and always does a great job of explaining the service work needed for my E 320. He gets my car back to me on time and is very professional. years and always does a great job of explaining the service work needed for my E 320. He gets my car back to me on time and is very professional. Thanks Kevin! More

My service writer Mike Walsh is the best - always handles My service writer Mike Walsh is the best - always handles my service needs swiftly and professionally.I will continue to do business with MB Greenway My service writer Mike Walsh is the best - always handles my service needs swiftly and professionally.I will continue to do business with MB Greenway. More