Mercedes-Benz of Houston Greenway - Service Center

Jay at Mercedes Greenway takes such GREAT care of me and my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He kn my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He knew right away that I was in harms way if my Tire did not get replaced. The team replaced it and I was back on the road to home before long. While I waited in the plush lounge area, I was also greeted and asked if I needed anything to drink or eat by the Sales Team. In particularly Mr. Don, Nenad and Darrell. Such Gentlemen!!!!! What a great place!! Thank you all!!! GBaur More

Although I think your word requirement is extremely unreasonable, time consuming and unnecessary, service was great! unreasonable, time consuming and unnecessary, service was great! More

Thank you so much Jairo Perez for helping us with our flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of co flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of communication with us. Thank you. More

The serviceman Jasper is knowledgeable and explains in detail the services that were completed. He arranged car service to drop me off to work on time. Thank you.. detail the services that were completed. He arranged car service to drop me off to work on time. Thank you.. More

Does the job and makes it easy and hassle free and I don’t have to think. don’t have to think. More

Very accommodating and helpful even when very busy. Chris Palumbo is a good example of what customer service should be Chris Palumbo is a good example of what customer service should be More

Everything was great! Rafael was excellent in setting things up quickly and getting out the door asap. Rafael was excellent in setting things up quickly and getting out the door asap. More

I love coming to Mercedes Greenway they are truly the best hand down! Everyone is so nice and welcoming and get my car needs taken care of very efficiently. best hand down! Everyone is so nice and welcoming and get my car needs taken care of very efficiently. More

They have always been very prompt in getting my service done in a timely manner. I’ve never had a problem getting a loaner car and they are always nice and clean. done in a timely manner. I’ve never had a problem getting a loaner car and they are always nice and clean. More

I’ve received flawless treatment and service from the moment I was approached by a salesperson… now that I’m a Mercedes owner, I find that the service department is the very best I have ever experienced! moment I was approached by a salesperson… now that I’m a Mercedes owner, I find that the service department is the very best I have ever experienced! More