Mercedes-Benz of Houston North

I’ve been coming to this dealership over 15 years. There has been many changes over that time, but the service is still good. There has been many changes over that time, but the service is still good. More

They are a fabulous team, wonderful people. Very professional and dedicated to making sure your experience is positive. The MB-North team is experienced and generous with their time and knowle Very professional and dedicated to making sure your experience is positive. The MB-North team is experienced and generous with their time and knowledge of the vehicles. Each has experience from elsewhere that solidifies their appreciation of the Mercedes Benz and its engineering. They are also humble and understand that these purchases are not taken lightly by the person buying their 1st M-B or 10th. Even the finance manager works to find you the best and least costly financing even if you only plan to use it short term. While there, too, the Sales manager and staff consistently touch base to ensure nobody is waiting and everybody is doing well, as we were there on one of their busiest days when they sold many cars. Nobody seemed frustrated that day as everybody was well attended to in their beautiful showroom and lounge. All I can say is they do things right from follow-up to closing a deal. They foster the longer-term relationship, not just push for a sale! More

Vehicle was not running when it arrived , a complete diagnosis was done and the vehicle is now running fine diagnosis was done and the vehicle is now running fine More

Excellent service. Process was fast and communication was great. Made an appointment to drop off car in the morning, and they had a loaner waiting for me. Everything Process was fast and communication was great. Made an appointment to drop off car in the morning, and they had a loaner waiting for me. Everything took less than 15 min for drop off. Picked up my freshly washed car ready to go had me in and out the door in about 10-15 min as well. More

As usual Carlos always gets my car taken care and keeps me updated on progress of of the work being done in the service dept. me updated on progress of of the work being done in the service dept. More

Very professional and fast working with my car. Kept two days and the air bags were fixed. But they didn't reset the system Kept two days and the air bags were fixed. But they didn't reset the system More

Abe salesman at Mercedes Benz North helped me through the process of purchasing my C300 he was efficient kind the experience was top notch process of purchasing my C300 he was efficient kind the experience was top notch More

After visiting another dealership for another manufacturer that wanted to claim ‘they are the best’ while charging add-ons for this ‘customer service’ , way overcharging for their product and us manufacturer that wanted to claim ‘they are the best’ while charging add-ons for this ‘customer service’ , way overcharging for their product and using cheesy approaches for sales , it was very nice to work with professional and non-fake folks at this Mercedes dealership! More

A great dealer with a wonderful advisor, Yamileth Hernandez. The dealer performed the needed service in a very efficient manner. Hernandez. The dealer performed the needed service in a very efficient manner. More

They did a great job and my car was super clean when I got it. The only thing is they forgot to put the plate on like I requested. got it. The only thing is they forgot to put the plate on like I requested. More