Mercedes-Benz of Houston North

Everyone was so welcoming upon us entering the dealership. Our salesperson, Willie Bryd, is the absolute BEST! He took the time to really help us a find a vehicle that would fit our family needs, dealership. Our salesperson, Willie Bryd, is the absolute BEST! He took the time to really help us a find a vehicle that would fit our family needs, plus in our range financially. More

Great service, great team, great dealership, no hassle appointments, clean waiting area, good coffee lol. appointments, clean waiting area, good coffee lol. More

Hector did a great job and helped me got a good deal. Andrew apparently has Napoleon Complex. I think you have hit the ceiling of your career, Andrew. Andrew apparently has Napoleon Complex. I think you have hit the ceiling of your career, Andrew. More

The worst car buying experience i had. Bought a $200k car 75 days ago. I didn't get my title. Did a transfer plates no registration. No one is answering the phones. No Updates. Sales perso Bought a $200k car 75 days ago. I didn't get my title. Did a transfer plates no registration. No one is answering the phones. No Updates. Sales person disappeared. They are telling me they will call me back no phone calls. Need my title and Registration. Big SCAM More

Vernon Gatlin is superb, easily applying his knowledge of Mercedes and the car industry to my needs. Andrew (District Manager and Allen Godfrey in Finance stood behind Vernon to make the process efficient a Mercedes and the car industry to my needs. Andrew (District Manager and Allen Godfrey in Finance stood behind Vernon to make the process efficient and painless). Best of all, no run around. BTW…2nd car from Vernon and North Mercedes)!! More

BEWARE THEIR SERVICE DEPARTMENT! They will send you pictures of someone else’s car to sell you things it doesn’t need!!!! They are crooked. You wouldn’t expect this from a dealership They will send you pictures of someone else’s car to sell you things it doesn’t need!!!! They are crooked. You wouldn’t expect this from a dealership. BEWARE do not use this shop. Go to Sewell. More

Dali Vojvodjic (Sales Associate) and Tarique Nizamani (Financial Services Manager) are just amazing to work with - efficient, professional, very detailed, extremely knowledgeable, very well organized, pa (Financial Services Manager) are just amazing to work with - efficient, professional, very detailed, extremely knowledgeable, very well organized, patient, customer oriented, and most importantly projects honesty. This was my second time working with Dali and fourth with Tarique. Just when I thought my experience with these gentlemen could not get any better, they went above and beyond my expectations. I contacted Dali on the 22nd about a GLS 450 and told him the features my wife and I were looking for as our 2020 GLS 450 had been totaled from an accident the previous week. He immediately informed me that they did not have a GLS 450 in stock with the features we were looking for, but I could come in to look at one he thought we might really like, so I scheduled an appointment for the next day. He had the vehicle ready when I made it there. Although we liked the vehicle, it just did not have some of the features we were adamantly looking for, so he started looking at 450’s at other locations. He then decided to show me a vehicle on display parked in the entry way of the main building. Although he and I did not know it at the time, this vehicle turned out to be a 2024 GLS 580 with all the features we were looking for, so I just knew it was outside of our price range. I asked Dali to run the numbers anyway. He immediately went to the Sales Manager and came back with some figures I thought was reasonable, so the deal moved forward to Tarique, the Financial Services Manager. Tarique started working with Mercedes Benz Financial Services which required more negotiations between us and the dealership. He conglomerated with the General Sales Manager and Customer Financial Services Director and came back with what my wife and I think was just an astonishing deal. From the moment I went to view the vehicles through to the completion of purchase, I felt being well informed and looked after by Dali and Tarique. Both stayed on point, didn't push, answered any questions in detail, stayed honest, and got it done. The attention they gave me upon arrival was unparalleled, going above and beyond in every aspect! We could not be happier and just loved working with Dali and Tarique. We would give them our highest recommendation! We cannot say enough about how wonderful and stress free our experiences has been with Mercedes-Benz of Houston North. More

Great car, great service supper happy with purchase. We absolutely love our new car. Thanks for everything. We absolutely love our new car. Thanks for everything. More

Great sales and management team. . Very clean and organized dealership. Attended us as soon as we walked in. . Very clean and organized dealership. Attended us as soon as we walked in. More