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Mercedes-Benz of Houston North

Houston, TX

4.5
716 Reviews

17510 I-45 North Freeway

Houston, TX

77090

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Showing 716 reviews

April 09, 2024

Mr. peter is the best service advisor, i love the team they have in service but peter is a great man and he do his job well, he make sure your service is the bet experience More

by msclassyblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter
Apr 11, 2024 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. If you ever need help, just give us a call. Happy motoring!

April 07, 2024

Kamron was awesome made sure I was knowledgeable of the car and also just had great communication being I was flying into town !!! More

by Nicole farrier
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamron
Apr 09, 2024 -

Mercedes-Benz of Houston North responded

Hello Nicole, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 26, 2024

Dali is - understanding & supportive, fast & responsive. Highly recommend his service if you find yourself at the Mercedes-Benz of Houston North More

by suzanne.sabia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dali
Mar 28, 2024 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

March 25, 2024

Still waiting on dealer ship to payoff my trade in. It’s been a few weeks now Took my down payment instantly not sure why trade in payment isn’t the same way. More

by appltom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 28, 2024 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

March 17, 2024

First time buying a Mercedes and our sales person was kind and very informative. He made us feel very welcome that instead of buying one car we brought two within a week. More

by belindapittman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam
Mar 19, 2024 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 11, 2024

I always had a good experience while visiting Mercedes Benz North they make you feel comfortable and special they are so Friendly just make You feel special I really enjoyed my visit they make sure You ar More

by jbailey219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayan
Mar 12, 2024 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 11, 2024

Jason Fleeks is an amazing service advisor. Always take great care of us. Would highly recommend. Level of service has greatly increased with the addition of Josh Slanker as service director. More

by Mercedes Mafia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks, Josh Slanker
Mar 12, 2024 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 16, 2024

Always enjoy speaking with Vernon at the Mercedes dealership. Love my new 2024 C300! Thank you, Vernon and Autonation! More

by Karen
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Gatlin
Feb 19, 2024 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2024

Very attentive great salesperson soha was great with follow-up good test drive will go back More

by vebosie
Recommend Dealer
Yes
Employees Worked With
Soha
Feb 13, 2024 -

Mercedes-Benz of Houston North responded

Hi Vebosie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 02, 2024

Strong customer service and knowledge of the staff. The dealership was clean and all Staff was friendly. More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole and Ace
Feb 03, 2024 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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