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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
735 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 735 reviews

June 05, 2023

The salesman was wonderful great experience very knowledgeable, very personable. The finance department needs a lot of work. I do not appreciate people that lie and talk down to.. More

by easydaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jun 08, 2023 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 05, 2023

I've been with them over 10 yrs. Never been disappointed. Love the staff members More

by Jefferson1288.lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Mr. Veron
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Jun 08, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 05, 2023

Good customer service with mike Lopez when we had nothing to eat he offered to bring us food. Worked fast to get us out on time for our appointment More

by Eve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lopez and frank Castaneda
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Jun 08, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 04, 2023

The person who took care of me was very clear and efficient and everything was great More

by Debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
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Jun 07, 2023 -

Mercedes-Benz of Houston North responded

Hi Debi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2023

I have purchased several MBZ's from this dealership because of the Quality of the full Staffs. I will continue this commitment! More

by Dr. Larry McKenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Huerta and Ace, the Sales Manager--- also the Service Manager; Michael Huerta
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Jun 06, 2023 -

Mercedes-Benz of Houston North responded

Hello Larry, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 02, 2023

It was a fast and easy process, staff were also very friendly and professional. I will definitely recommend this location. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
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Jun 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

June 01, 2023

Great dealership that has always tried hard to get me a good deal, they will do whatever it takes to please a customer. More

by Chris Armstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
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Jun 05, 2023 -

Mercedes-Benz of Houston North responded

Hello Chris, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 31, 2023

Poor communication and car was not ready after I paid. Loaner issued late Friday evening More

by Jmoreno123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yessenia
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Jun 05, 2023 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

May 31, 2023

It was an awesome experience with Gordon Barnes. He was able to match my best offer from another MB dealership. Highly recommend. More

by osyemi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gordon Barnes, Nicole Medanic
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Jun 05, 2023 -

Mercedes-Benz of Houston North responded

Hi Osyemi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

May 30, 2023

We have been working with Gordon Barnes for the past 20 years on our car purchases and it’s always been a great experience. A++ More

by Wattspaul01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Barnes
Report | Print
Jun 02, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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