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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
735 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 735 reviews

March 30, 2023

I took my wife's car in for its first annual service. the overall experience was very good. The staff was very friendly and keep me in the loop about the status of the car. Although a bit pricey, the More

by rickvogels1957
Recommend Dealer
Yes
Employees Worked With
Anna
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Apr 03, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Excellent customer service, they were fast and very helpful, they also went above and beyond to return my vehicle very fresh. More

by Anette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Great experience, we were greeted with smiles when we walked in. Went for a test drive and ended up purchasing the vehicle More

by Sabirfera7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forrest,
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Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

professionalism, efficiency, kindness, service from the employee Jason, speed, enough reasons to make customers very satisfied. More

by Luciano Vasconcellos
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi Luciano, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2023

Sold me a damaged car now they saying I damaged the car even though I reported something wasn’t right when I test drove the vehicle More

by Bigboss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager
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Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

March 28, 2023

I had great experience at Mercedes Benz if houston north, Mr Gordon was very helpful and the loan officer Mr. Pleasant was very helpful too. I would recommend to go this location. More

by Salimasadruddin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordan
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Apr 01, 2023 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

March 24, 2023

Super friendly staff in the service department. Very attentive about the needs for your vehicle. More

by lamonica.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Mar 29, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

Excellent costumer service very clear information about my automobile and fast service I don’t have to wait a lot for service Great service thank you More

by Raúl s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Mar 23, 2023 -

Mercedes-Benz of Houston North responded

Hi Raúl, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 23, 2023 -

Raúl s responded

Many thanks for you great service

March 19, 2023

The dealer ship is nice clean, the service is very professional. Jess is Awesome. Period More

by normanadams37
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesenia, A
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Mar 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 18, 2023

Michael and his manager Ace were very friendly and helpful. The GLS we wanted was just sold and they found an even better one in Florida and transferred it to Houston for us. They took care of every More

by MercedesBenzFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Holmes
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Mar 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston North! We always strive to provide personable and excellent customer service. Thank you again for the review!

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