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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
735 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 735 reviews

March 09, 2023

Wants to do a repair that is not applicable to my car like replacing a spark plug and fuel injection. I have a diesel car and those don't apply to my car. They cannot even give me the right code for the More

by Mel
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jason Fleek
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Mar 13, 2023 -

Mercedes-Benz of Houston North responded

Hi Mel, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston North take our reviews very seriously. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (281) 305-8970.

March 09, 2023

Ahmed was excellent. It was a great experience. He went beyond what wqs necessary to complete the service More

by mesantsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Mar 13, 2023 -

Mercedes-Benz of Houston North responded

Hello , thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston North! If you ever need help, just give us a call. Happy motoring!

March 09, 2023

Outstanding experience as always. From service rep down to the long loaner car extension was top notch. More

by rodsmith88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Mar 13, 2023 -

Mercedes-Benz of Houston North responded

Hello We are pleased to hear you had such a positive experience with us ! Feel free to stop by if you ever need any more help.

March 03, 2023

Jason my service rep always does a great job of communication and expediting the process! More

by Toms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2023

Saleman and Sales Manager listened to my expectations and delivered flawlessly. Excellent experience from beginning to end. I especially appreciated the no haggle approach to my transaction. More

by Mbcullins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gerges
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Hello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Service took to long to complete, dealership was not prepared to work on my car. More

by brennme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 02, 2023

I have always had a good experience with Mercedes-Benz of Houston North. Always willing to work with me. Great service. Jason is the best! More

by sjosmith63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

Great place. Ana A. in service is the best. She is very helpful, caring and professional. More

by really
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana A.
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Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

Ahmed Hamed is great! Just like Mercedes Benz North service center. I am always treated with respect. More

by randy_dene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed
Report | Print
Mar 05, 2023 -

Mercedes-Benz of Houston North responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2023

Staff attends to service and state inspection in a reasonable period of time for one to wait without coming back with a car. More

by ml1oroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. William Potts
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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