Mercedes-Benz of Houston North

The service date was long but the service dept was backlog with cars to be serviced backlog with cars to be serviced More

I’m appreciative of MB North they always take the best care of me & my vehicle. The only thing that bothers me is my vehicle was given to me without one drop of windshield washer fluid. And I mean not one care of me & my vehicle. The only thing that bothers me is my vehicle was given to me without one drop of windshield washer fluid. And I mean not one drop, which is quite ironic because when I dropped it off it definitely had fluid in the reservoir. Not too happy about that. More

When you drop your vehicle for repairs, make sure you take photos as they caused more damage beyond what you went for - they sneaked in dealership caused defective parts into your vehicle which was not m take photos as they caused more damage beyond what you went for - they sneaked in dealership caused defective parts into your vehicle which was not mentioned when picking up the vehicle - upon walking around the vehicle, I noticed paints on my headlamp and the headliner was sagging - I had to leave the vehicle with them until those things are restored. The service advisor was very professional, courteous and helpful. She is very easy to work with - this is not her fault but the technicians that worked on the vehicle. The vehicle is still with them and will revisit this review upon delivery. More

I removed my negative review and am changing it to a positive one. My issues with management have been resolved. positive one. My issues with management have been resolved. More

This was my first time using the North location and although it is quite a distance from my home, I will use this location for all my future needs. My experience was exceptional from the greeting to c although it is quite a distance from my home, I will use this location for all my future needs. My experience was exceptional from the greeting to check-out. Yami was very knowledgeable, friendly, warm and personable. The customer service was great compared to others I have visited in the city. More

Salesperson was very professional and most attentive to our wants. Kept us updated on delivery of the vehicle we wanted and very thorough with explaining the vehicle. He has followed up several time sinc our wants. Kept us updated on delivery of the vehicle we wanted and very thorough with explaining the vehicle. He has followed up several time since we took possession of the vehicle. More

The team member was very good , she checked on me , very friendly and knowledgeable and sweet friendly and knowledgeable and sweet More

This dealership has the best customer service and always attentive to my concerns regarding my car. I would definitely recommend this dealership to friends. attentive to my concerns regarding my car. I would definitely recommend this dealership to friends. More

Kelvin was great from start to finish! I was impressed with his communication, commitment and flexibility. I was impressed with his communication, commitment and flexibility. More

Excellent service very attentive Nestor was very helpful and professional I will return for my next service and I will recommend to my friends and professional I will return for my next service and I will recommend to my friends More