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Mercedes-Benz of Houston North

Houston, TX

4.4
748 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 748 reviews

November 05, 2022

BS service department will trick you into coming with BS coupons and charge u and arm and a leg. Do yourself a favor and go somewhere else. More

by Delgaan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed
Nov 14, 2022 -

Mercedes-Benz of Houston North responded

Hi Delgaan, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

November 02, 2022

Ana is always polite and helpful when I arrive at the dealership for service wonderful More

by taminawyatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana
Nov 11, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

Ana help me out quick and my car was completed on time , good place to service your car More

by Jesuspr25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez, Lisa Parasrami
Nov 08, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

The service was great. I received a text showing my vehicles and the findi gs. More

by rrichards35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 06, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 28, 2022

The service date was long but the service dept was backlog with cars to be serviced More

by WaddyChrista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana, Lisa Parasrami
Nov 04, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2022

I’m appreciative of MB North they always take the best care of me & my vehicle. The only thing that bothers me is my vehicle was given to me without one drop of windshield washer fluid. And I mean not one More

by Beautyvee73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia, Lisa Parasrami
Nov 03, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 27, 2022

When you drop your vehicle for repairs, make sure you take photos as they caused more damage beyond what you went for - they sneaked in dealership caused defective parts into your vehicle which was not m More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Yam H.
Nov 04, 2022 -

Mercedes-Benz of Houston North responded

Hi Jon, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

October 24, 2022

I removed my negative review and am changing it to a positive one. My issues with management have been resolved. More

by liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Edwin
Nov 01, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

October 24, 2022

This was my first time using the North location and although it is quite a distance from my home, I will use this location for all my future needs. My experience was exceptional from the greeting to c More

by relethridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yami
Nov 01, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 19, 2022

Salesperson was very professional and most attentive to our wants. Kept us updated on delivery of the vehicle we wanted and very thorough with explaining the vehicle. He has followed up several time sinc More

by jimar68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 25, 2022 -

Mercedes-Benz of Houston North responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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