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Mercedes-Benz of Houston North
Houston, TX
748 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 748 reviews
October 15, 2022
This dealership has the best customer service and always attentive to my concerns regarding my car. I would definitely recommend this dealership to friends. attentive to my concerns regarding my car. I would definitely recommend this dealership to friends. More
by vanny.garcia
Employees Worked With
Ana
October 12, 2022
Excellent service very attentive Nestor was very helpful and professional I will return for my next service and I will recommend to my friends and professional I will return for my next service and I will recommend to my friends More
by Jairoalvarado27azul@gmail.com
Employees Worked With
Nestor sorto
October 11, 2022
I messed up while changing out my headlight bulbs and had to go to my MB service for help. Ahmed was able to get me in without an appointment. I was expecting a huge bill which was why I tried to fix it myse to go to my MB service for help. Ahmed was able to get me in without an appointment. I was expecting a huge bill which was why I tried to fix it myself. I was pleased to see that Ahmed had only charged me for the bulbs and not the labor. The price of the bulbs also seemed to be very reasonable. On top of that I also got a free car wash. This service department has been my place of choice to service my car each year since I bought it and will remain so for as long as I own this car. More
by Andy
Employees Worked With
Ahmed Hamed
October 01, 2022
I have a bad customer service experience, try to get the windshield replace on hold for 1 hour, spoke to Melany, Christina, they transfer the phone back and forth, and place me on hold....and they act unpro windshield replace on hold for 1 hour, spoke to Melany, Christina, they transfer the phone back and forth, and place me on hold....and they act unprofessional, not helping the customer at all. Christina texted me Ana's name and she stated that Ana was my advisor before so Ana will have to call me back and no one call me. Next day, I called again and Melany told me that I have to wait 2 weeks just to see the advisor, I Just need to replace the windshield, and to be honest, I don't care who is advisor, as long as they repair my car. I am very disappointed with their service. They're not qualify to work as Mercedes dealer at all. You really need to fix this matter More
by jennguyen1
Employees Worked With
Melany, CHristina
