Mercedes-Benz of Houston North

Great service I would recommend everyone I know who owns a benz I like my service advisor. He is a great guy a benz I like my service advisor. He is a great guy More

Anna Alvarez is AWESOME! !! She is very professional courteous and kind. She was very helpful in getting me the great service that I needed!!! Thank you Anna. !! She is very professional courteous and kind. She was very helpful in getting me the great service that I needed!!! Thank you Anna. More

Nestor was awesome! ! He was very professional and explained everything to me that I needed. He would check on me in between my service time and give me updates. The pric ! He was very professional and explained everything to me that I needed. He would check on me in between my service time and give me updates. The pricing was very transparent and he told me everything upfront and no surprises. I will be back to Mercedes very nice professional staff and great atmosphere!! More

Carlos is a super service manager who provides helpful information, options, is patient in answering my questions. information, options, is patient in answering my questions. More

At this point I feel like i been giving the run around. I feel like the dealership sold me a wreck car and cover it up. I was told by a sales manager name Ace that it would be taken care of. They actually I feel like the dealership sold me a wreck car and cover it up. I was told by a sales manager name Ace that it would be taken care of. They actually have the email and all to prove it. Go to the dealership to be told to wait to talk to Luka are Max the managers that were there. They pretty much was acting like they had zero clue about it. After being told to wait and then be told that they wasn't coming out at all to talk to me. Haven't had the car 2 months and now the a/c has went out and no a/c here in houston is no good. So on my first review i was told to call and talk to the General Manager to be told that he wouldn't be in until Thursday. Call on thursday as instructed to be told today that he's out for the week. This is no way for anyone who spends good money with a mercedes dealership to be treated as such. At this point i'm a very upset to have bought a car that i thought i would enjoy to not enjoy at all. I won't stop until this matter is resolved. More

Isaiah amazing! Professional and dedicated to customer satisfaction. He focused on our needs and the needs of our serviced vehicle with 100% transparency. Recommende Professional and dedicated to customer satisfaction. He focused on our needs and the needs of our serviced vehicle with 100% transparency. Recommended what is needed and provided sound advice on maintaining our vehicle. I absolutely love this espresso machine! It works so well and the place is family friendly. More

Jaja is very honest and straightforward. He made buying a car the most pleasant experience of its kind. I will be back! He made buying a car the most pleasant experience of its kind. I will be back! More

The dealership was beautiful. The service was also good. The service advisor was courteous and kind. The service was also good. The service advisor was courteous and kind. More

Kind, knowledgeable, service providers, and dealers. Service offers loaner cars to use during scheduled maintenance services. Service offers loaner cars to use during scheduled maintenance services. More

Jennifer Arias and Zach Moreton were both very helpful and communicated very thoroughly through the whole process. I am very satisfied with this dealership! and communicated very thoroughly through the whole process. I am very satisfied with this dealership! More