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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
734 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 734 reviews

June 12, 2022

Fast response from service tech. The only thing that is taking long is from parts ordering and no loaner More

by 93clarraga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
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Jun 13, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 10, 2022

WORST customer service, took my Mercedes in for service, had us waiting outside in the heat while they do paper work, never once offer for us to go inside! Took a MONTH to get our car back from Auto Nation. More

by martha.ogbeifun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
some woman
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Jun 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston North take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (281) 305-8970 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 10, 2022

The service advisors are very helpful and they give the best advice for you to protect your car and they try to save your money and time , and they have a good knowledge More

by Husam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad Hamed
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Jun 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 09, 2022

Jesenia is great. Excellent experience! Kept me informed on the progress of my vehicle. Very attentive. More

by Rogelio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia
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Jun 11, 2022 -

Mercedes-Benz of Houston North responded

Hi Rogelio, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 09, 2022

This Mercedes dealer has excellent service, since the moment you arrive. They have an excellent waiting area while they work on your car. People are very courteous. More

by FGARCIA2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesenia Umanzor
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Jun 11, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 08, 2022

car was in good condition on delivery date, salesman was pleasant. thank you for a nice experience More

by courtney.goodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Milsevich
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Jun 09, 2022 -

Mercedes-Benz of Houston North responded

Hi Courtney, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 06, 2022

Incompetence all around. Still waiting on my plates after 3 months. They forgot to file the paperwork. Trying to follow up and nobody over there is helpful if you are able More

by jp1979
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vernon
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Jun 08, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston North. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

June 05, 2022

Nicole was amazing, and made the whole process so easy and kept updating me daily! More

by Islam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
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Jun 06, 2022 -

Mercedes-Benz of Houston North responded

Hi Islam, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Thank you, and have a fantastic day!

June 02, 2022

My service manager Isaiah is always on top of his game. Appreciate that he takes care of me as well as he does. More

by pdmcfall56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
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Jun 05, 2022 -

Mercedes-Benz of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

Is just awesome every time I go for service friendly and they explain everything what’s going on plus they keep you informed about what they doing or going on with the work More

by js
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Jun 05, 2022 -

Mercedes-Benz of Houston North responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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