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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
738 Reviews
Mercedes-Benz of Houston North is the premier destination for all things Mercedes-Benz in the north Houston area. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17510 I-45 North Freeway

Houston, TX

77090

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Showing 738 reviews

April 12, 2022

Service Advisor: Ana Alverez is always friendly, helpful, knowledgeable and communicative in managing the maintenance service of our vehicle. Thank you to all staff at Mercedes-Benz of North Houston! More

by Carrie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
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Apr 15, 2022 -

Mercedes-Benz of Houston North responded

Hi Carrie, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

April 12, 2022

Dealership was great to work with. Marco was excellent. In and out in an hour and a half. More

by Vog13410
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Milosevic
Report | Print
Apr 15, 2022 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 11, 2022

Very nice people to work with. Enjoyed our buying experience and would recommend to anyone. More

by Minnie31669
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Arias
Report | Print
Apr 13, 2022 -

Mercedes-Benz of Houston North responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston North. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 11, 2022

The service was helpful and good. Everyone, including those we didn't interact with were pleasant and courteous. More

by j3207456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier Vargas, Jackie Jajchik
Report | Print
Apr 14, 2022 -

Mercedes-Benz of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 08, 2022

Nicole and Forest took great care of me. When I need a new Mercedes I will definitely call Nicole. More

by edgarnjacque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole, Forrest
Report | Print
Apr 11, 2022 -

Mercedes-Benz of Houston North responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2022

The service was excellent, from the moment I made the appointment, my service advisor Ana Alvarez was always attentive making my experience as simple and pleasant as possible. Nice work! Keep going Merce More

by anheso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
Report | Print
Apr 11, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 04, 2022

Great service on my car by the service tech and folks at the car wash . More

by patrick.mcmillan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
Report | Print
Apr 08, 2022 -

Mercedes-Benz of Houston North responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

April 02, 2022

We are truly pleased with the exemplary service at Mercedes Benz of Houston North. Gordon Barnes went out of his way to provided excellence service and getting us into our new car as quickly as possib More

by Benz lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Barnes
Report | Print
Apr 06, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 31, 2022

Ben our salesman excellent! Downhill from there. Waited hours for finance. Frank was very efficient knew his job. Waited hours for car to be cleaned. Coordination of activities More

by Chanel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben & Frank
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Houston North responded

Hi. Thanks for the feedback, Chanel. We strive to provide excellent service to our customers at Mercedes-Benz of Houston North. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

March 31, 2022

Two visits so far and still not sure the issue is resolved. Involves tire pressure loss... came out of nowhere and giving me the blues. First visit I left with the assurance that a range of test did More

by OLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pablo
Report | Print
Apr 05, 2022 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8970. We hope to hear from you.

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