Mercedes-Benz of Houston North

I have always had a great experience at Mercedes' Benz North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and imm North Houston... the young lady setting up appointments did a great job, off to a great start.... the guys guided me into the service parking and immediately someone is checking on what my needs were... I was there to see Isiah this time for my B service and State Inspection.... Isiah was very clear on what the B service included and went through the costs... Isiah also provided the detail I needed to approve any additional items I needed as part of the B service... I am happy with this service experience! see you next time... More

Worst experience ever ! ! I wouldn't buy anything from there again I have purchased several cars from there and the last car was a lemon . Stays in the shop more than anythin ! I wouldn't buy anything from there again I have purchased several cars from there and the last car was a lemon . Stays in the shop more than anything! The finance manager lied saying the car was brand new what a joke! Run while you have the chance!! More

Isiah and team just do an amazing job with their customers. Very professional and polite. customers. Very professional and polite. More

We went in and bought our car and everything went pretty smooth. I have now been waiting 7 months for my license plate and it still has not arrived. I have called several time about it and not one time has smooth. I have now been waiting 7 months for my license plate and it still has not arrived. I have called several time about it and not one time has anyone called me back. I actually spoke with a manager named Mac (Max?) and he told me that he was talking with another customer and would call me right back. He did not call back even after I left repeated messages. This is by far the worst experiance I have ever had at a car dealership. Stay well away from this place. More

I really appreciate Mr Ahmed he was very helpful at the service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. service center I am going to him after Chris left the place but he is very helpful and he takes care of our fleet and my personal cars. More

I had a great service experience from Mr. Carlos Trevino. With a great commitment and focused on my urgency that I had to have the vehicle the same day for reasons of my son's trip to Las Veg Carlos Trevino. With a great commitment and focused on my urgency that I had to have the vehicle the same day for reasons of my son's trip to Las Vegas, Mr. Tevino took my need with great responsibility and fully complied in the promised time despite being called at the last minute to a management meeting. My congratulations to Mr. Trevino for his excellent 5-star service and I consider Mr. Trevino to be a valuable asset to the company. More

I have always had good service and the work completed has been of the highest quality. I will always take my car to Mercedes Benz North HouNaston for service been of the highest quality. I will always take my car to Mercedes Benz North HouNaston for service More

great services from services advisor Umanzor, Jesenia, fast and easy took care of all my concerns. fast and easy took care of all my concerns. More

I cannot say enough great things! Top notch from beginning to end. And I LOVE my car! Top notch from beginning to end. And I LOVE my car! More

NICOLE M. IS THE BEST HANDS DOWN! She was great beginning to end. She made the process very quick & easy! I was updated every step of the way and felt comforta IS THE BEST HANDS DOWN! She was great beginning to end. She made the process very quick & easy! I was updated every step of the way and felt comfortable More