Mercedes-Benz of Houston North

Upon arriving to the dealership,at the entrance, I was greeted by George Buchanan of whom asked if he would be able to assist me. The entire time I had been there I with greatest courteous manner. I had b greeted by George Buchanan of whom asked if he would be able to assist me. The entire time I had been there I with greatest courteous manner. I had been shown (and a friend)where the stocked soft drink cooler was and the freezer of ice cream. I had told him that I won a 2013 Mercedes,even though I won the car; I was treated with the same respect of someone purchasing the car.I was shown how to use my brand new car from the last detail. The entire showroom was spotless. All the cars were very shiny and clean. As I sat down to sign papers,they kindly handed me my three keys.I smiled from ear to ear. George was very kind and the rest at the dealership showed me the same respect.Even while signing the papers to receive the car I felt confident that I was told the truth of what I put my name to. I also received a courtesy call the next day.I hope to be able when I need a new Mercedes I will get a good trade. I trust that this new car will last til my old age. More

I was in the market for a new car for my wife, was her present for our anniversary. We decided to buy a second Mercedes because we have been extremely pleased with the first Mercedes and the service that present for our anniversary. We decided to buy a second Mercedes because we have been extremely pleased with the first Mercedes and the service that we've received from Mercedes Benz at numerous dealerships over the last few years. Our salesman was Louis Weibel and he was a true professional and extremely knowledgeable of the Mercedes product. He was extremely patient and understanding with us as we asked to test drive different models as we were not certain on which model we wanted at the time. He showed us the cars that my wife wanted to see and we test drove a few different models, all were extremely nice! We ended up buying an E350. Once we made the decision on which model we wanted he made the actual buying process as quick and painless as we have ever experienced. All of the staff was professional and the whole process extremely efficient. I would definitely recommend Mercedes-Benz of Houston North and would also recommend Louis as he provided us a great automobile buying experience! Thank you Mercedes-Benz of Houston North and Louis (and the rest of the team there)! More

Best car buying experience I have ever had, thanks to Gordon. He made sure I received a great deal and drove away in my dream vehichle. Gordon, went above and beyone not only before and during the sal Gordon. He made sure I received a great deal and drove away in my dream vehichle. Gordon, went above and beyone not only before and during the sale, but also after. One week of owning my GLK I parked in a parking garage and received a very large dent in my door. I phoned Gordon and he said bring it in and he would take care of it. If you are thinking of buying a Mercedes you must go to Mercedes Benz of Houston North and see Gordon. More

Our first visit to the dealership was to determine the price of a 2013 GLK 350 to compare that price with one from a competing dealership. However, there was a 2012 GLK 350 that was attractively priced price of a 2013 GLK 350 to compare that price with one from a competing dealership. However, there was a 2012 GLK 350 that was attractively priced and we left the dealership with the intention to purchase the 2012 model. However, that model lacked the navigation package and the back-up mirror. When we returned the next day, we priced the 2013 model. The salesman was very professional and the pricing was fair according to the Consumer Report Buying Guide. Over the years we have purchased many automobiles, but this was by far one of the best car buying experiences we have had, thanks to Mike Stahl and his sales manager. More

Overall experience was excellent, much as it was with our previous purchase in 2012. George Buchannan, our saleman, was very professional, knowledgable of the product, and always helpful in getting informati previous purchase in 2012. George Buchannan, our saleman, was very professional, knowledgable of the product, and always helpful in getting information that was requested of him. Because of high product demand and limited supply, I had to pay a premium for this vehicle but we still enjoy the 2013 SL63 very much. More

Thao Nguyen provided outstanding greeting, discussion of wants, detailed description of matches, informative test drive, processing of purchase, preparation for drive out, and follow up after purchase. Mr. wants, detailed description of matches, informative test drive, processing of purchase, preparation for drive out, and follow up after purchase. Mr. Nguyen provided very professional, knowledgeable assistance in the purchase of my Mercedes. More

To Whom It May Concern: We want to express our To Whom It May Concern: We want to express our appreciation for the wonderful service we received during our visit at Mercedes Benz of Houston Nor To Whom It May Concern: We want to express our appreciation for the wonderful service we received during our visit at Mercedes Benz of Houston North. We would also like to mention that it is rare to find such high standards of salesmanship and reliability in todays business world. Mike Stahl Sales Associate, Pete Pieternelle Sales Manager and Stephanie Thompson Finance Manager has given a new demension to the car shopping experience, they were the consummate professionals giving us exemplary service and have a way of making the difficult and sometimes stressful task of buying a car pleasurable and easy. It would be our pleasure to recommend anyone to this dealership without hesitation. We are very pleased with our (new to us) Mercedes. Yours Truly, Mr. and Mrs. Charles Moore More

I was in the market for a specific type of pre-owned vehicle. However, during my search, I came across quite a few dealers that advertised vehicles that were already sold. After driving to these lots vehicle. However, during my search, I came across quite a few dealers that advertised vehicles that were already sold. After driving to these lots only to be disappointed,I started requiring salesman to physically put their hands on a vehicle before I drove in for a test drive. Neil and his associates did just that! They promised me the car was on the lot at that time and I came in the next morning to test drive. I was actually early for my appointment the next day and Neil had another client. Without hesitation, he made sure the car I was interested in was pulled around ready for a test drive and that neither client felt neglected. I was impressed with his knowledge of the car (not the dealer brand) and he answered my questions thoroughly. We did the deal without any back and forth and I felt very good about the purchase price. Neil actually picked me up at my job the following business day (waited downstairs 45min patiently) to take delivery on the vehicle. It was one of the best car-buying experiences I've had. I highly recommend asking for this salesman. More

My wife and I purchased our second Mercedes from Mercedes-Benz of Houston North and couldn't be more impressed with the level of service provided. Jaja is fantastic and fair to work with and spent c Mercedes-Benz of Houston North and couldn't be more impressed with the level of service provided. Jaja is fantastic and fair to work with and spent considerable time with us as we made our choice. I always recommend Mercedes Houston North and especially Jaja to people in the market. Rex Wall More

It was my first time experiencing with a Mercedes dealership. I must say it was a terrific experience. Not only was my sales rep friendly and very helpful, the rest of the staff treated me the same, dealership. I must say it was a terrific experience. Not only was my sales rep friendly and very helpful, the rest of the staff treated me the same, these are great people. I would definitely do more business with them again and i am recommending anyone else in my family and friends who wants a Mercedes to them. Thank u Mercedes Benz North for my new Mercedes which i love. More