Mercedes-Benz of Hunt Valley - Service Center

I can't say enough about the great service! ! My battery had died and I had an emergency in my family and needed my car and as busy as they were they got me in and back on the road quickly . Ver ! My battery had died and I had an emergency in my family and needed my car and as busy as they were they got me in and back on the road quickly . Very understanding and compassion was shown to me. It truly meant the world to me More

Sam was great! I was in and out quickly. Love the ability to text Sam with any question at any time! I was in and out quickly. Love the ability to text Sam with any question at any time! More

I was treated with kindnesses and respect; the advisor and manager actually listened to my complaints and addressed them. and manager actually listened to my complaints and addressed them. More

Working with everyone and anyone in this dealership is always a pleasure. From the trade-in of an older car to the purchase of a new one (and the instruction of all the bells and whistles) right through t always a pleasure. From the trade-in of an older car to the purchase of a new one (and the instruction of all the bells and whistles) right through the service. We have worked with John Hawkins (service) for years and feel he is a dear and trusted friend. Any member of the sales staff has been ready, willing and able to assist with any question we have about the vehicle's capabilities. We love the car and the people who keep it it the best of condition! More

Sam does a great job taking care of service customers, never a problem he hasn't resolved expeditiously considering customer's needs. never a problem he hasn't resolved expeditiously considering customer's needs. More

We’ve purchased several cars at this dealership and have them serviced there too. They consistently do a great job in providing hospitable and competent service. them serviced there too. They consistently do a great job in providing hospitable and competent service. More

Great service from everyone. Didn’t wait too long, service tech explained everything in detail. Friendly staff. Didn’t wait too long, service tech explained everything in detail. Friendly staff. More

Great service and knowledge on old and new vehicles. A nice place to by a car. A nice place to by a car. More

Great staff, very courteous and professional. Had me in and out in a timely manner. Did a great job on the wheel alignment. Special thanks to Sam Wu my service advisor for taking care of me durin Had me in and out in a timely manner. Did a great job on the wheel alignment. Special thanks to Sam Wu my service advisor for taking care of me during my visit. More

First oil change on my car and this dealership is fantastic! They are always willing to do whatever it takes to make their customers happy. I had 2 concerns that were addressed and on my way home Ja fantastic! They are always willing to do whatever it takes to make their customers happy. I had 2 concerns that were addressed and on my way home Jason called me and made sure my wipers we’re working better and that the noise I had been hearing was gone. Thank you for caring about my satisfaction! More