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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.7
254 Reviews

254 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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April 12, 2022

Skyla offered me special professional service. He took care of some other issues I had with my car. He was pleasant and very courteous. More

by jprattassociates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyla, Kevin Cousins
Apr 14, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

Quick, friendly, comfortable, understanding, Clean, Great artwork, Awesome accessories, inspirational, considerate, knowledgeable, tasty snacks, overall great place. More

by teammemberandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 11, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2022

Great place to get your Mercedes-Benz serviced. Done by appointment, no surprises. Nice waiting area with snacks and beverage. Loaners available. A lot of tenure in the service department. Very qua More

by albert1537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Levine
Apr 08, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Hunt Valley and we hope to be of service again in the future.

April 05, 2022

The staff was very friendly and helpful. When I arrived, I was immediately introduced to my advisor who was very pleasant to work with. More

by rp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Amber Thompson, Kevin Cousins
Apr 08, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 02, 2022

I have been a customer of this dealership for over 20 years. My experience with the service department has always been great! John Hawkins has consistently been very proactive, pleasant and responsive to More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
Apr 05, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Len, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

My agent was very courteous and accommodating. The service was done on time. And my loaner car was available as pre-arranged. More

by clairesteufel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Wu
Apr 04, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2022

Service department experience was very good. Knowledgeable and courteous advisor and wait time was short. More

by Lkhodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Murray, Amber Thompson, Kevin Cousins
February 28, 2022

My advisor was outstanding. He went out of his way to assist me in getting my car serviced. I could not have asked for any better. Thank you. More

by steve1brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Worthington
February 23, 2022

Honest and quick reliable service. Explained all the options for my service. Very clean facility. Loaner car was available. Skyler was great! More

by lazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler
February 16, 2022

Very Professional - was interested in getting my car repaired and back on the road -The attention to detail and the way they returned my car was outstanding - More

by Fedupeasly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Cousins
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