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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.7
254 Reviews

254 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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February 11, 2022

Great service. I did not feel pressured to get all of the work they suggested done. I was given a courtesy shuttle ride home and a pick up when the service was completed. I have always taken my car here for More

by ralievers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Worthington
November 10, 2021

Great service, loaner car, and John Hawkins is the best! As long as John continues working there, I will be a very satisfied customer! More

by Irene.Lericos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
September 26, 2021

Big, big THANK YOU to Skylar who easily managed a uneasy situation and went totally above and beyond to make sure I was 200% satisfied!!!! Thank you Skylar!!!!!! More

by Holleysha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
September 20, 2021

Service advisor was very pleasant and thorough in explaining what needed to be repaired on my vehicle. More

by STATEBOY814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
August 27, 2021

Skylar was amazing...I requested to have my front license plate attached to my vehicle and he made sure it was completed as a part of my service. I've recommend! More

by MB Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar
August 20, 2021

Sam from the service department was amazing. he gave me my best options with my car. he treated me like i was family. Hunt Valley Mercedes has a diamond in the rough with Sam. Thanks again Sam More

by lee661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sam
August 14, 2021

Great customer service with Malcolm! Very efficient service by mechanics and auto was returned very clean!’ More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcom
August 09, 2021

Malcom went above and Beyond, he kept me updated daily..I am going to call Malcom each time for service More

by teshaclark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcom
August 05, 2021

I've been getting my car serviced here since I bought it and it's been running great! More

by Ttawady1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
July 29, 2021

Always accommodating in getting service scheduled…arranging for a loaner if necessary…meeting timeframes…updating if required. John Hawkins has been a good service consultant. More

by Oceanhuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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