Mercedes-Benz of Hunt Valley - Service Center
Cockeysville, MD
254 Reviews of Mercedes-Benz of Hunt Valley - Service Center
From the first phone call scheduling the service, to the time it was ready for pickup, every step was handled in a professional and friendly fashion (even the reminder call I received the night before I bro time it was ready for pickup, every step was handled in a professional and friendly fashion (even the reminder call I received the night before I brought my car in. I would recommend the dealership. More
Thank you so much for replacing my tire and getting me back on the road so quickly. Mr Rogelio D'Almeida's professionalism and kindness made my bad day end good. back on the road so quickly. Mr Rogelio D'Almeida's professionalism and kindness made my bad day end good. More
Let me start by saying my Mercedes rep Harry Levy is why I bring my vehicle to Valley Motors. He goes beyond my expectations every time & shows his genuine care in my vehicle. On my last visit he told me I I bring my vehicle to Valley Motors. He goes beyond my expectations every time & shows his genuine care in my vehicle. On my last visit he told me I could come later in the morning & wait while he replaced some bulbs that were out. That really helped me since I was on many time constraints. George M More
They are always helpful and friendly and good service level. Try hard to please and keep customers informed. Good overall experience and quality of customer service. level. Try hard to please and keep customers informed. Good overall experience and quality of customer service. More
I had the 52 K service perfomed on my car. Amber Thompson, the Service Advisor was very professional, knowledgeable, and helpful about the service. Amber has been the advisor for previous service wo Thompson, the Service Advisor was very professional, knowledgeable, and helpful about the service. Amber has been the advisor for previous service work I've had done and has all been very helpful. She's a credit to Valley Motors! Thanks. rick fahlteich More
Visited for service - because of Amber Thompson my experience was as "good as it gets" - Amber was friendly, thorough + kept in touch with me....Thanks, Steve experience was as "good as it gets" - Amber was friendly, thorough + kept in touch with me....Thanks, Steve More
The main connection I have with Hunt Valley Mercedez at this point is Amber Thompson.She is the main reason I go there because she always takes care of me in an efficient and courteous manner and is a plea this point is Amber Thompson.She is the main reason I go there because she always takes care of me in an efficient and courteous manner and is a pleasure to deal with More
I have been coming here for years. Best Service department I have ever dealt with. Stuart Dembo is the best Manager I have worked with and always a pleasure to deal with department I have ever dealt with. Stuart Dembo is the best Manager I have worked with and always a pleasure to deal with More
I have been using MercedezBenz of Hunt Valley for many years, and have always received friendly and professional service. Amber is on the top of her game, always going the extra mile to ensure that we ar years, and have always received friendly and professional service. Amber is on the top of her game, always going the extra mile to ensure that we are happy with our service. She is thorough and always follows through with what she promises. The new waiting area is so comfortable that we now many times wait for our cars to be serviced rather than taking a rental car. Keep up the good work! More
I have had the pleasure of doing business with Mercedes Benz of Hunt Valley for quite some time. There is absolutely no other dealer that I would consider buying a car from or having my car services by - a Benz of Hunt Valley for quite some time. There is absolutely no other dealer that I would consider buying a car from or having my car services by - and the reason - Harry Levy! Dealing with Harry is exactly like dealing with a member of my family. I trust Harry for all of my car buying and service needs. When I have purchased my cars Harry has made sure that the sales person that I have knows me and treats me like royalty - seriously!!!! You can purchase a Mercedes at many dealers on the east coast but I wouldn't even consider it - this is my dealership for life! More