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Mercedes-Benz of Hunt Valley - Service Center

Cockeysville, MD

4.7
254 Reviews

254 Reviews of Mercedes-Benz of Hunt Valley - Service Center

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October 09, 2013

From the first phone call scheduling the service, to the time it was ready for pickup, every step was handled in a professional and friendly fashion (even the reminder call I received the night before I bro More

by richardpalmer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Ludwig
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the great review and thank you for your business.

October 04, 2013

Thank you so much for replacing my tire and getting me back on the road so quickly. Mr Rogelio D'Almeida's professionalism and kindness made my bad day end good. More

by Thomas Godwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Nov 29, 2013 -

Mercedes-Benz of Hunt Valley responded

Thank you for the great review and I'll pass along the thank you to Rogelio.

November 18, 2011

Let me start by saying my Mercedes rep Harry Levy is why I bring my vehicle to Valley Motors. He goes beyond my expectations every time & shows his genuine care in my vehicle. On my last visit he told me I More

by GEORGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Levy Mercedes Service
October 19, 2011

They are always helpful and friendly and good service level. Try hard to please and keep customers informed. Good overall experience and quality of customer service. More

by mercedez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
October 18, 2011

I had the 52 K service perfomed on my car. Amber Thompson, the Service Advisor was very professional, knowledgeable, and helpful about the service. Amber has been the advisor for previous service wo More

by Putt13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Thompson
October 13, 2011

Visited for service - because of Amber Thompson my experience was as "good as it gets" - Amber was friendly, thorough + kept in touch with me....Thanks, Steve More

by newkash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Thompson
October 05, 2011

The main connection I have with Hunt Valley Mercedez at this point is Amber Thompson.She is the main reason I go there because she always takes care of me in an efficient and courteous manner and is a plea More

by ayudin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Thompson
September 26, 2011

I have been coming here for years. Best Service department I have ever dealt with. Stuart Dembo is the best Manager I have worked with and always a pleasure to deal with More

by gyseagal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Dembo
September 21, 2011

I have been using MercedezBenz of Hunt Valley for many years, and have always received friendly and professional service. Amber is on the top of her game, always going the extra mile to ensure that we ar More

by patrick17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Thompson
September 20, 2011

I have had the pleasure of doing business with Mercedes Benz of Hunt Valley for quite some time. There is absolutely no other dealer that I would consider buying a car from or having my car services by - a More

by judik427123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Levy