Mercedes-Benz of Jackson - Service Center

Car Service Thank you for a splendid service performance. I certainly appreciated the professional nature in the service as well as the customer service and the Thank you for a splendid service performance. I certainly appreciated the professional nature in the service as well as the customer service and the professionalism of the service advisor. Thank you for a pleasant service experience. More

Tony is great. Easy access. Prompt, friendly personnel. Nice waiting area. Generally seamless. Work was done efficiently. The service department is a big reason why Easy access. Prompt, friendly personnel. Nice waiting area. Generally seamless. Work was done efficiently. The service department is a big reason why i will continue to purchase Mercedes vehicles. Job well done as usual. More

Service for 40,000 miles, was performed. Michael Griffing is my service representative. He is very courteous and helpful. I do think that the price for these services are very expensive for Michael Griffing is my service representative. He is very courteous and helpful. I do think that the price for these services are very expensive for the work actually performed. More

Great as usual! Higginbotham has consistently taken great care of my car and me as their customer for several years. I always appreciate their attention to detail and Higginbotham has consistently taken great care of my car and me as their customer for several years. I always appreciate their attention to detail and my car is always in better condition upon leaving than it was upon arrival! They set the gold standard in my opinion. More

Good service The dealership was prepared for my arrival with a loaner car available for my convenience. All aspects of my service experience were good. Thanks agai The dealership was prepared for my arrival with a loaner car available for my convenience. All aspects of my service experience were good. Thanks again. More

Wonderful service experience ! Tony Bonner has been my service rep for 9 years ! He has always treated me as a valued customer & always delivers quality service ! Thanks Tony & ke Tony Bonner has been my service rep for 9 years ! He has always treated me as a valued customer & always delivers quality service ! Thanks Tony & keep up the good work !! More

B1 Service My service experience has been consistently excellent. I owe a big thanks to Michael Griffin who is my service rep. Michael stays on top of the job an My service experience has been consistently excellent. I owe a big thanks to Michael Griffin who is my service rep. Michael stays on top of the job and keeps me informed. My E550 is always ready as promised. More

Service Received I took my GLK350 in for A1 Maintenance, the service I received was excellent , they were friendly, prompt and professional. I would recommend Mercedes I took my GLK350 in for A1 Maintenance, the service I received was excellent , they were friendly, prompt and professional. I would recommend Mercedes-Benz to all my friends. More

Good service I was very please with Mr. Tony and with service to my car. All service worker very nice and showed good customer service. Outstanding job. I was very please with Mr. Tony and with service to my car. All service worker very nice and showed good customer service. Outstanding job. More

Porsche Service Dept is so hard to get in touch with Every time I have to get my Porsche serviced, it is SO difficult to get in touch with a scheduler. The operator will patch me back, and it will just r Every time I have to get my Porsche serviced, it is SO difficult to get in touch with a scheduler. The operator will patch me back, and it will just ring and ring. I could call 3 different times in one day, and it just rings. I tried going online to schedule an appt, and it said the service was currently unavailable. I ended up resorting to the "Chat" option and through that was able to get someone to leave a message with the dealership. Kind of absurd. More