Excellent service. The Salesman was very knowledgeable about the Mercedes brand and management was very professional and organized when it comes to the process of walking the clients through the buying process.
"Always a great experiece with Austin and Marty !!!"
I have always had great experiences at the Mercedes store in Jackson. Austin always delivers a great customer experience and relationship. I have dealt with him many times over the years and I have never been disappointed.
"Always a pleasure doing business with Mercedes-Benz of Jacks"
Love doing business with Thomas, Austin and the team at Mercedes-Benz of Jackson. They make purchasing a new car simple and a pleasure. Love love the service department. Have been doing business with Tommy ( service manager ) and Tony ( my service advisor ) for many many years and have never been disappointed!
The people I work with in purchasing a vehicle and the people in the service department are a huge part of my decision to continue to drive a Mercedes.
I was at the service department getting my Benz serviced and upon leaving looked at some Certified Preowns they had on the lot because I was interested in upgrading my 2013. One call to Philander (Phil) and he directed me to two options which he thought I may be interested in. After the weekend passed on Monday, I was driving off in one of these two choices. The new vehicle met all the requirements that I was looking for and even had a few extra surprises. This is the 5th Mercedes we have bought from Phil and although we know this is a business, we are treated just like family and can contact Phil for car questions and Pam Whitehurst for service questions just about anytime (within reason of course). I am excited about their move to the new location and our continued relationship with this dealership and its stellar employees!
I found the PERFECT truck. It's absolutely beautiful. Marty is the best salesman. He made sure the truck was detailed and cleaned down to the T! Marty explained all the features to me, that I was so comfortable when I drove off the lot. The detailing was done so well it looked brand new!!! I love love love my new truck. It drives well and looks even better. Everyone at the dealership treats you like family.
Big thank you also to Austin and Ms. June.
Getting my car serviced at Mercedes-Benz of Jackson was a great experience. All phases of the service was timely. Tony was very polite, helpful, and professional. Also, I requested an additional service part for my car, and it was completed timely. And, the other attendants were very helpful. Mercedes-Benz of Jackson continues to exceed my expectations!