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Mercedes-Benz of Jackson - Service Center

Jackson, MS

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263 Reviews

263 Reviews of Mercedes-Benz of Jackson - Service Center

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March 19, 2013

I was satisfied with the service. The price that I was quoted wasn't much different from other dealerships that claim to do the same quality of work without a warranty More

by 1demarcus
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
March 09, 2013

Tony Bonner is a top class Service Advisor and works extremely hard to satisfy his customers. He takes the time necessary to fully answer or explain any questions/issues you may have. More

by JimLipscomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bonner is the best there is!
March 08, 2013

I have given this rating because it was earned by the service department. I brought my car for service on the brakes and they were repaired. The service department also discovered another problem with More

by goldenlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bonner
March 04, 2013

Very dependable service!!! Had loaner car and was ready to go within 10 min!!!!! The way I like Smooth! Service men were overly nice/polite.?? More

by Joannkp
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
February 22, 2013

I'm always treated with the utmost respect each and every time I come. I am really impressed with Tony Bonner's professionalism and knowledge. More

by Emmerdante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bonner in service department is GREAT. Very professional and a wonderful asset to your company
February 08, 2013

I was very pleased with my visit and found them to be very efficient. Also I really liked having my car washed and using my 15% discount. More

by charbart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam Cousineau
January 28, 2013

Filled out an online service appointment for my car. Never got any response from it so I just showed up at the dealership. It worked out fine but wish someone had sent back confirmation on it. More

by Blurton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Polson
January 25, 2013

I bumped the side view mirror on the driver's side backing out of my garage. Pamela provided excellent customer service before during and after the repairs. More

by linda822
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Cousineau, Service Advisor
January 19, 2013

From the beginning my experience was great. I used the internet to set up an appointment and within the hour I received a call to confirm the appointment. After my arrival I was greeted friendly and was t More

by roc2211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bonner
January 17, 2013

I got a great experence in jackson BZ deler. The service stuff Miss. Pamela Cousineau take a wonderful job. I hope BZ deler and stuff keep going on. Thanks so much. More

by zqz39209
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pamela cousineau
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