Mercedes-Benz of Jackson - Service Center

since I was leaving town the afternoon that my vehicle was service, I requested and was told I would be called when it was ready - never got a call so I called and was told it was ready had to wait a go was service, I requested and was told I would be called when it was ready - never got a call so I called and was told it was ready had to wait a good while when I picked up the car on several calls to the service department this time and it the past, those sometimes answering the calls did not seem customer friendly More

Service department has been a strong suit for me. I have known Tony over the years and through several Mercedes vechicles. He is always helpful and has my car ready when he says. known Tony over the years and through several Mercedes vechicles. He is always helpful and has my car ready when he says. More

My experience has always been great. They are very customer service oriented and I really appreciate it. If I have a problem, I know I can take my car into service and if they can not do it in a time customer service oriented and I really appreciate it. If I have a problem, I know I can take my car into service and if they can not do it in a timely manner, then a car is provided. This is so important to me. More