Mercedes-Benz of Jackson - Service Center

Casey was very personable and attended to our needs in a professional manner. We hope to cont our service relationship with her. Great job Casey. and attended to our needs in a professional manner. We hope to cont our service relationship with her. Great job Casey. More

The staff is very friendly and knowledgeable The service staff are always friendly and nice. Cory and Casey are very helpful and knowledgeable and they always greet you with a smile and great ser The service staff are always friendly and nice. Cory and Casey are very helpful and knowledgeable and they always greet you with a smile and great service More

Service of vehicle Your service advisor, Michael Griffing, called me back promptly and scheduled service for next day. Work completed in one day with no problems. Appr Your service advisor, Michael Griffing, called me back promptly and scheduled service for next day. Work completed in one day with no problems. Appreciate the car wash as well. More

Great service! Made it a breeze to get regular maintenance Casey was very friendly and did a great job getting me a loaner vehicle and in and out of the dealership quickly. I did have to schedule my appoi Casey was very friendly and did a great job getting me a loaner vehicle and in and out of the dealership quickly. I did have to schedule my appointment a week out in order to get a loaner vehicle, so if there was any negative, that would be it. More

Service Friendly staff that took care of the service and prompt on making sure I am informed through out the process. Facility is very clean and the staff is Friendly staff that took care of the service and prompt on making sure I am informed through out the process. Facility is very clean and the staff is helpful. More

None to report Littleton disturber when learned my Service Advisor was no longer there nor was my Salesman. Cory did an excellent job in stepping in to help Littleton disturber when learned my Service Advisor was no longer there nor was my Salesman. Cory did an excellent job in stepping in to help More

Service of vehicle Service rep was professional and courteous and he kept me update regarding the service on my vehicle. I also appreciated the kindness and patience of Service rep was professional and courteous and he kept me update regarding the service on my vehicle. I also appreciated the kindness and patience of the driver that dropped me off at my place of business. More

The service manager was polite and helpful. The shuttle dri The shuttle driver was very kind and enjoyable to ride with I assume the service was what it was supposed to be according the the service manager. The shuttle driver was very kind and enjoyable to ride with I assume the service was what it was supposed to be according the the service manager. More

Tire replacement Brought car in because I was told one of the tires had worn threads. I thought it was the right front tire, so I requested that tire b replaced. Upo Brought car in because I was told one of the tires had worn threads. I thought it was the right front tire, so I requested that tire b replaced. Upon inspection the service agent explained that it was the left front not the right. I was surprised and grateful because I knew one of the tires needed to be replaced but I had gotten confused on which one. If they hadn't caught my error I would still be riding around on an unsafe tire thinking I had eliminated the problem. More

Great service Our experience was a great one. The service was timely and everything was done properly if it was part of the appointment or not. The service tech exp Our experience was a great one. The service was timely and everything was done properly if it was part of the appointment or not. The service tech explained everything and listened to our concerns. Thanks again Mercedes More