Mercedes-Benz of Jackson - Service Center

Tire Purchase In November 2017, I purchased two rear new Michelin tires for my 2006 Mercedes-Benz SL 600, which were discounted due to a promotion by the dealership In November 2017, I purchased two rear new Michelin tires for my 2006 Mercedes-Benz SL 600, which were discounted due to a promotion by the dealership at the time. In March 2018, I returned to the dealership and purchase two new front Michelin tires to complete my overall tire needs. Excellent service along with excellent prices. Highly recommend Mercedes Benz of Jackson for your tire needs when the time arises. More

Service with a smile Service was superb! They met me at my car when I drove up and escorted me to the waiting area. Asked if I required anything else, told me the restroom Service was superb! They met me at my car when I drove up and escorted me to the waiting area. Asked if I required anything else, told me the restroom was and gave me an estimated time that my car would be finished. The car was clean and my service wait time was almost on point. Best customer service that i've had since I've been purchasing cars. More

Great Service! Honored appointment time. Was timely in doing the work, Nice that there is a gym available during the wait. Saturdays did not have shuttle service Honored appointment time. Was timely in doing the work, Nice that there is a gym available during the wait. Saturdays did not have shuttle service which would have been helpful for me to know prior to arrival. Otherwise, great experience. More

I was very impressed at how thorough service was The service and wait were extraordinary. I was very impressed at thoroughness of review of my car maintenance and the 3 hour wait time was almost unre The service and wait were extraordinary. I was very impressed at thoroughness of review of my car maintenance and the 3 hour wait time was almost unrecognizable with selection of snacks and attractiveness of wait area More

Awesome Corey Jobe exemplifies great customer service skills. He is always pleasant, respectful, and helpful to my needs. He makes sure I leave with great se Corey Jobe exemplifies great customer service skills. He is always pleasant, respectful, and helpful to my needs. He makes sure I leave with great services. More

Great Service! The service representative was very helpful, professional and attentive to my needs. The price for the oil change was a bit more than I usually pay bu The service representative was very helpful, professional and attentive to my needs. The price for the oil change was a bit more than I usually pay but was worth it based upon the excellent service I received. More

Excellent Service Impeccable Service. Tony Bonner has always treated me like family. He always keeps me abreast of any future service needs. I own 2 Mercedes currently Impeccable Service. Tony Bonner has always treated me like family. He always keeps me abreast of any future service needs. I own 2 Mercedes currently. Always excellent service. A+. More

great experience felt like business is appreciated service , people great fantastic facility, everything wonderful but pricing is above reasonable, have been doing business with dealership for several service , people great fantastic facility, everything wonderful but pricing is above reasonable, have been doing business with dealership for several years, also found vehicle for daughter and got fair deal and great car More

Friendly The service department made up for my buying experience! Corey went out of his way to help me. He reframed from laughing at my inability to read the The service department made up for my buying experience! Corey went out of his way to help me. He reframed from laughing at my inability to read the instruction Manuel. More

Superior employees All employees are nice to deal with. Always eager to help. They treat you as a top customer and eager to please. Will be back. All employees are nice to deal with. Always eager to help. They treat you as a top customer and eager to please. Will be back. More