Mercedes-Benz of Jacksonville

Love dealing with Field, Mercedes. Ali, our service rep, was professional and personable. My car was in and out of there in a lot less time than they thought it would be. That was a wo Ali, our service rep, was professional and personable. My car was in and out of there in a lot less time than they thought it would be. That was a wonderful surprise. More

They’re professional and customer friendly overall good service very thorough and reliable took care of everything so far service very thorough and reliable took care of everything so far More

Micah and your staff are excellent and very courteous. Could not ask for better service Could not ask for better service More

Wonderful staff and Wonderful service. Would recommend to anyone. Thanks and keep of the great work. Would recommend to anyone. Thanks and keep of the great work. More

Excellent service as always! We love to bring our car here with the comfort of knowing they know what to do to our car, and how to fix it and best of all, how to treat customers. We love to bring our car here with the comfort of knowing they know what to do to our car, and how to fix it and best of all, how to treat customers. Top-notch! More

In for our first visit and service on our 2023 24' Sprinter Class B RV Van. Felt welcome, great service attention to the Vans issues, Awesome waiting room with a short order cook. Sprinter Class B RV Van. Felt welcome, great service attention to the Vans issues, Awesome waiting room with a short order cook. More

The dealership is very professional, very polite, courteous and caring. I was very pleased with the service. The dealership overall is great! courteous and caring. I was very pleased with the service. The dealership overall is great! More

Ali was very attentive and went out of her way to take very good care of my vehicle very good care of my vehicle More

On our way back to Canada from Fort Lauderdale, we had our vehicle towed to this dealership on a Friday night to have a blown tire replaced. Lucky for us, they have good Saturday hours for parts and servi our vehicle towed to this dealership on a Friday night to have a blown tire replaced. Lucky for us, they have good Saturday hours for parts and service. Even better they were able to source a suitable tire and have us back on the road by early afternoon. To cap it all, Camile has to be the best service advisor we have met in more than 50 years of vehicle ownership. She kept us well informed along the way and was extremely pleasant. In short, she is a true credit to the dealership. This dealership is also a true credit to the Mercedes-Benz brand. This is the second time we have received outstanding assistance from them. Regular customers here are truly blessed to have such a good dealership looking after their vehicles. More

We had a break down on I 95 and dealership arranged to have towed. They found the problem and quickly fixed the vehicle. Great service. Our service representative,Bryan Wilson, did a great job. have towed. They found the problem and quickly fixed the vehicle. Great service. Our service representative,Bryan Wilson, did a great job. More