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Mercedes-Benz of Lehigh Valley
Allentown, PA
486 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 486 reviews
February 06, 2026
Jim is the best at what he does! The whole process from start to finish was so easy. He also follows up afterwards to see if I have any questions. The whole process from start to finish was so easy. He also follows up afterwards to see if I have any questions. More
by Lo00619
Employees Worked With
February 06, 2026
A nice & clean dealership and a very smooth transaction dealing with David. A little hiccup after the sales but Beth, customer experience manager, went above and beyond to take care of it and exceeded my e dealing with David. A little hiccup after the sales but Beth, customer experience manager, went above and beyond to take care of it and exceeded my expectation. Highly recommended! More
by Tony
Employees Worked With
David Cooke
February 05, 2026
Juan was great to work with and quickly and professionally attended to the needs of my vehicle, he assured I was comfortable with everything each step of the way; it was a big service appointme professionally attended to the needs of my vehicle, he assured I was comfortable with everything each step of the way; it was a big service appointment including four new tires. I’m delighted now that my low mileage SUV will last a long time. I would give Juan a 10 rating! More
by CB
Employees Worked With
Juan Martinez
January 21, 2026
I’ve purchased 25 brand new vehicles with the last 7 BMW’s.. This was my first Mercedes-Benz and I couldn’t have had a better buying experience. Sam Kokosky was my sales consultant who has become a trus BMW’s.. This was my first Mercedes-Benz and I couldn’t have had a better buying experience. Sam Kokosky was my sales consultant who has become a trusted friend as a bonus from this process. Also, Travis Kost, Sale Manager went above and beyond to ensure we made a phenomenal deal on the purchase of my 2026 AMG GLE 53. I can’t say enough positive things about Travis, Sam, Elijah Rivera in Finance, Elliott in Service, and Kadan in Parts. All fantastic people who really helped. I’m by the easiest consumer to please. I asked a number of detailed questions and have high expectations for service and knowledgeable responses. The earn 5 stars and an A+ for their professionalism, attention to detail, and gong above and beyond for the clients and customers. More
by jaycool
Employees Worked With
Sam Kokosky
November 21, 2025
Travis is a very good man. He is very responsive to any and all questions. On a scale of 1 to 10 he is a 20.... He is very responsive to any and all questions. On a scale of 1 to 10 he is a 20.... More
by bobby
Employees Worked With
September 27, 2025
Ivan was my salesman. He was excellent. Very kind and helpful. His knowledge of everything was great. Answered all questions and was not rushing us at all. Probably the be He was excellent. Very kind and helpful. His knowledge of everything was great. Answered all questions and was not rushing us at all. Probably the best salesman I’ve worked with in all my years. And I’ve bought lots of vehicles. This is the first Benz. More
by Vicki
Employees Worked With
Ivan
September 11, 2025
An unbelievably good experience. All staff was exceptional!!! Sam K, WOW!!! Made us feel like he knew me for years All staff was exceptional!!! Sam K, WOW!!! Made us feel like he knew me for years More
by blackjack18906
Employees Worked With
July 21, 2025
Travis was very rude when I was working with a salesperson he wouldn't agree to the deal it felt like he didn't like the Spanish salesperson like they clashed and I got the brunt of it so I left salesperson he wouldn't agree to the deal it felt like he didn't like the Spanish salesperson like they clashed and I got the brunt of it so I left More
by raulhernandez2121
June 05, 2025
I’ve been going to this dealership for a number of years. Recently, I had a great experience working with Dave. He was very helpful and informative, and always pleasant. Recently, I had a great experience working with Dave. He was very helpful and informative, and always pleasant. More
by rdc111
Employees Worked With
Dave Thomas
