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Mercedes-Benz of Lehigh Valley
Allentown, PA
480 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 480 reviews
September 27, 2025
Ivan was my salesman. He was excellent. Very kind and helpful. His knowledge of everything was great. Answered all questions and was not rushing us at all. Probably the be He was excellent. Very kind and helpful. His knowledge of everything was great. Answered all questions and was not rushing us at all. Probably the best salesman I’ve worked with in all my years. And I’ve bought lots of vehicles. This is the first Benz. More
by Vicki
Employees Worked With
Ivan
September 11, 2025
An unbelievably good experience. All staff was exceptional!!! Sam K, WOW!!! Made us feel like he knew me for years All staff was exceptional!!! Sam K, WOW!!! Made us feel like he knew me for years More
by blackjack18906
Employees Worked With
July 21, 2025
Travis was very rude when I was working with a salesperson he wouldn't agree to the deal it felt like he didn't like the Spanish salesperson like they clashed and I got the brunt of it so I left salesperson he wouldn't agree to the deal it felt like he didn't like the Spanish salesperson like they clashed and I got the brunt of it so I left More
by raulhernandez2121
June 05, 2025
I’ve been going to this dealership for a number of years. Recently, I had a great experience working with Dave. He was very helpful and informative, and always pleasant. Recently, I had a great experience working with Dave. He was very helpful and informative, and always pleasant. More
by rdc111
Employees Worked With
Dave Thomas
May 31, 2025
Great customer service from Ellis! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership! Very thorough, and personable. He is the best service representative I have ever dealt with at your dealership! More
by Terri. Robertson 1460
Employees Worked With
Other Employees :
Michael Kordwitz, Jacob Williams, Ron Wood
May 31, 2025
Ellis was very informative, helpful and considerate during the whole experience. He also engages in good conversation...you'll know he's listening from beginning to end. I have no complaints! I never h during the whole experience. He also engages in good conversation...you'll know he's listening from beginning to end. I have no complaints! I never have negative experiences with Mercedes. I'm all in for life! More
by PATATKINS
Employees Worked With
Service Dept.....Ellis
May 28, 2025
The process was really smooth, I was an out-of-State buyer and they had everything ready when I got there. Pre-sale communications were excellent. buyer and they had everything ready when I got there. Pre-sale communications were excellent. More
by DE
Employees Worked With
James Lewis
