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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
478 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 478 reviews

May 23, 2025

We have been customers of Mercedes of Lehigh Valley for Years. Juan Martinez has been my Service Associate many times. He went the Extra mile to explain, very patiently, the heating, fan & Sun Roof. I r More

by bjfretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Martinez
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May 27, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for your loyalty to Mercedes-Benz of Lehigh Valley! We're delighted to hear that Juan provided such helpful and patient service. We'll be sure to pass along your appreciation!

May 28, 2025 -

bjfretz responded

Best Dealership, Best Customer Service Reps, & Juan Martinez is Terrific! Thanks Everyone

May 20, 2025

Great job as always Never a problem. Kind friendly helpful as I have a walker More

by pknoll43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fine job
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May 20, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're so glad you can count on our team at Mercedes-Benz of Lehigh Valley to provide reliable service. Safe travels until next time!

May 18, 2025

Great vehicle purchase experience. The staff was very helpful, knowledgeable, and friendly. I would definitely recommend them. More

by aldail_66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Suko, Ray
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May 19, 2025 -

Mercedes-Benz of Lehigh Valley responded

Aldail, we're delighted to hear about your positive experience with our team at Mercedes-Benz of Lehigh Valley. Thank you for recommending us! Enjoy your new vehicle!

May 17, 2025

Service was on time, prompt. I had state inspection only but even car wash was offered. Waiting area was spacious, clean . Courteous staffs. Overall happy! More

by Kennethleemd48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan at service dept
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May 19, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that you had a positive experience with our team at Mercedes-Benz of Lehigh Valley. It's great to know you appreciated the prompt service and amenities offered during your visit. Thank you for sharing!

May 16, 2025

Friendly and efficient service. Outstanding customer service and always a pleasure from stary to finish More

by Dgodusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that you enjoyed the friendly and efficient service at Mercedes-Benz of Lehigh Valley. Thank you for sharing your experience with us!

May 04, 2025

Satisfied with the service yesterday People very professional also provided a complementary car wash..thank u More

by SONIAM323
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
RYAN
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May 05, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear you were satisfied with the service at Mercedes-Benz of Lehigh Valley! Our team takes pride in providing professional care and little extras like a complimentary car wash. Thank you for sharing your experience!

May 03, 2025

The service at this dealership has always been excellent. We have used this dealership for quite a few years, through a number of sales and service procedures. They go above and beyond to meet your needs. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis Olive
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May 05, 2025 -

Mercedes-Benz of Lehigh Valley responded

Ellen, thank you for your continued trust in Mercedes-Benz of Lehigh Valley! We're delighted to hear that our team consistently meets your expectations. Looking forward to serving you again soon!

May 01, 2025

Excellent service team, could not be happier with the experience and quality of the work. More

by RichardMajor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellis
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May 01, 2025 -

Mercedes-Benz of Lehigh Valley responded

Here at Mercedes-Benz of Lehigh Valley, we always value and appreciate our customers' feedback. Thank you, Richard!

April 30, 2025

Excellent prompt service Could not be happier Ray was more than helpful getting me a loner car and keeping me updated on my car More

by Paulmm434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raylin
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Apr 30, 2025 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to hear that Ray provided excellent service and kept you updated at Mercedes-Benz of Lehigh Valley, Paul. Thank you for sharing your experience, and we're glad we could assist with a loaner car!

April 29, 2025

I would like to express my appreciation to Liz and Sam for their ability to connect with the customer and have a positive attitude. I’m truly impressed with how patient they were with me and their knowled More

by amintadelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liz, Sam
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Apr 29, 2025 -

Mercedes-Benz of Lehigh Valley responded

Thank you for sharing your experience with Liz and Sam at Mercedes-Benz of Lehigh Valley! We're delighted to hear that their patience and expertise made a positive impact on your purchase. Enjoy your new vehicle, and feel free to reach out if you have any questions in the future!

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