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Mercedes-Benz of Lehigh Valley
Allentown, PA
310 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 310 reviews
April 12, 2024
Great experience, as usual. Customer service representatives were open and honest about a repair that wasn't required. The turnaround time was great. Customer service representatives were open and honest about a repair that wasn't required. The turnaround time was great. More
by DavidRussell
Employees Worked With
Richard
Helpful April 09, 2024
Juan is a great asset to Mercedes! Very professional, answered all of our questions. Contacted us during our service and upon completion. Very professional, answered all of our questions. Contacted us during our service and upon completion. More
by ahtdcabs
Employees Worked With
April 06, 2024
Always excellent service and always courteous. Rick Spanitz is the best service professional. Have had Mercedes vehicles since 1989 and have always dealt with this dealership. Rick was my service Rick Spanitz is the best service professional. Have had Mercedes vehicles since 1989 and have always dealt with this dealership. Rick was my service writer for many of those years More
by stanp46
Employees Worked With
April 05, 2024
Friendly and professional staff! Services are always on time. Spare parts are also mostly available, so the wait times are usually low. Good service overall. Services are always on time. Spare parts are also mostly available, so the wait times are usually low. Good service overall. More
by prateekgkar
Employees Worked With
Richard
April 05, 2024
Mercedes of Lehigh valley does a great job . .Juan is a great service representative of the dealership .Ease of appointment s and general ,helpfulness ..Mechanics updated you on service Wonderfu .Juan is a great service representative of the dealership .Ease of appointment s and general ,helpfulness ..Mechanics updated you on service Wonderful place More
by backbaymomma
Employees Worked With
Juan
April 01, 2024
The employees I’ve interacted with at this dealership have always been wonderful to work with and I’d recommend them to anyone have always been wonderful to work with and I’d recommend them to anyone More
by Kline4nj
Employees Worked With
March 28, 2024
I love dealing with Jim he is by far the single best car sales person I know. He is the reason I keep going back sales person I know. He is the reason I keep going back More
by kevinlenover
Employees Worked With
March 28, 2024
High-quality, great facility, and friendly service. I also like their cappuccino, what a great coffee machine! I also like their cappuccino, what a great coffee machine! More
by caneub
Employees Worked With
