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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
467 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 467 reviews

December 02, 2023

I was well satisfied with everything and everything went very good the car was clean delivered on time and it was a pleasant experience More

by Sonnysmith49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Mercedes-Benz of Lehigh Valley responded

Sonny, we're delighted to know you had a pleasant experience with us at Mercedes-Benz of Lehigh Valley. Thanks for sharing your satisfaction about the cleanliness and timely delivery of your car!

November 29, 2023

My advisor is very friendly and knowledgeable the facility is very Clean and comfortable when you have to wait for your car More

by realbitche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan martinese
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Nov 29, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you had a positive experience with our advisor and found the facility at Mercedes-Benz of Lehigh Valley clean and comfortable. We appreciate your feedback!

November 23, 2023

Professional, efficient, knowledgeable, helpful, and friendly staff who work well with customers and perform Mercedes-Benz quality work using OEM parts at reasonable cost. Clean and comfortable faciliti More

by ekenne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
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Nov 25, 2023 -

Mercedes-Benz of Lehigh Valley responded

Ekenne - We appreciate your kind words about our team and facilities at Mercedes-Benz of Lehigh Valley! It's great to know that you found the service professional, efficient, and reasonably priced. We're here for any future needs you might have - thanks again!

November 23, 2023

Great people. Great service great people Unbelievably high prices. Ten eleven twelve thirteen fourteen fifteen More

by crosslandgene88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan martinez
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Nov 26, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you appreciated our service and team at Mercedes-Benz of Lehigh Valley. We understand your concerns about pricing, we strive for competitive rates while maintaining the high-quality experience expected from us. Thank you for sharing!

November 22, 2023

Good experience. Enjoyed my time there. Rick kept me informed through the process and attended to my needs in my schedule. 👍 More

by Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
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Nov 22, 2023 -

Mercedes-Benz of Lehigh Valley responded

Taylor, we're glad to know you had a good experience with Rick at Mercedes-Benz of Lehigh Valley. We always aim to keep our customers informed and accommodate their schedules. Thanks for the thumbs up!

November 17, 2023

Very accommodating. Never a bad experience. Always treated well and service is exceptional. Would highly recommend dealership and service center More

by Themullens4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 20, 2023 -

Mercedes-Benz of Lehigh Valley responded

We appreciate your kind words and recommendation! Our team at Mercedes-Benz of Lehigh Valley always strives to provide exceptional service. We're glad you've had positive experiences with us, thank you for sharing!

November 15, 2023

Stephen helped me from beginning to end of the experience. He not only was accommodating and easy to work with, he went the extra mile and delivered my car to me at my home in NJ! More

by Megan Toselli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Colaiezzi
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Nov 15, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thanks for taking the time to share your experience with Stephen, Megan. We love to hear he went above and beyond for you from afar. Enjoy the new ride!

November 14, 2023

I have dealt with this dealership for 18 years and my wife has dealt with this dealership since 1998, having, in total, purchased 5 new cars. Neither of us have ever been disappointed with the quality More

by Kem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're honored to have had your trust for so many years at Mercedes-Benz of Lehigh Valley! It's great to know you've been satisfied with both our vehicles and service department. Here's to many more successful years together!

Nov 14, 2023 -

Kem responded

Pleased to have been able to credit your dealership with a very positive review.

November 14, 2023

Failed a few times at a few dealers to buy a 2021 E 63 Wagon, was about to fail at this dealer until James Lewis began responding, drove across the country from NW Indiana to make it happen. More

by MSHEA0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lewis
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Nov 14, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to know that James was able to assist you in your purchase at Mercedes-Benz of Lehigh Valley. It's great hearing about customers who go the extra mile (literally!) for their dream car. Enjoy your 2021 Mercedes-Benz E63 AMG Wagon!

November 11, 2023

Joe Cardell is attentive, explained the needed service descriptions well on a level that was easily understood. My extra requests were "no problem". All much appreciated. More

by T. Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardell
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Nov 13, 2023 -

Mercedes-Benz of Lehigh Valley responded

It's great to know that Joe was able to provide you with the excellent service we strive for at Mercedes-Benz of Lehigh Valley! We appreciate your feedback and look forward to assisting you again in the future.

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