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Mercedes-Benz of Lehigh Valley

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
467 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 467 reviews

September 28, 2023

Great service as always. Timely and efficient operation. We would use no other people to service our car. Always dependable. Explain everything More

by zadzora2186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard in service department
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Sep 29, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you've had consistently great service experiences with us at Mercedes-Benz of Lehigh Valley. We appreciate your trust in our team and look forward to continuing the dependable, efficient care of your vehicle!

September 27, 2023

Dealership great to work with and provide valuable insight on the maintenance of my vehicle. They work with you on potential solutions and go above and beyond to help you with prepaid maintenance ques More

by Chris M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardell
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Sep 27, 2023 -

Mercedes-Benz of Lehigh Valley responded

Chris, we're glad to know you found our team at Mercedes-Benz of Lehigh Valley helpful and insightful. We always aim to provide the best solutions for your vehicle's maintenance needs. Thanks for trusting us with your car care!

September 27, 2023

The service was prompt, effective and friendly - very satisfied. We are long- standing clients. Thanks. More

by Pilgrimalso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick - 10/10
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Sep 28, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know you had a prompt and friendly service experience at Mercedes-Benz of Lehigh Valley. As long-time customers, your satisfaction is our top priority! Thanks for the review.

September 23, 2023

The service attendant Jonathon was very polite and explained everything to me throughout the process. Their were no pressure or hidden surprises. Thank you Jonathon More

by Crazy cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon with.Service
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Sep 25, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know that Jonathon provided you with excellent service at Mercedes-Benz of Lehigh Valley! It's important for us to keep our customers informed and comfortable throughout the process. Thanks for your feedback, we appreciate it!

September 23, 2023

Rick Spanitz was great. He was on top of entire process. A pleasure to deal with from start to finish. Knows his stuff. More

by Johnsonland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick spanitz
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Sep 25, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that Rick was able to provide you with a great experience at Mercedes-Benz of Lehigh Valley. His knowledge and dedication are truly valuable! Thanks for your feedback, we appreciate it!

September 23, 2023

Easy to deal with. Great communication. Juan explained all work and what was needed for inspection. More

by wingnut89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, service writer.
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Sep 25, 2023 -

Mercedes-Benz of Lehigh Valley responded

We are thrilled that you had such a positive experience with Juan and the team! Thank you for trusting Mercedes-Benz of Lehigh Valley with your business and for stopping by to leave a review. Drive safely!

September 15, 2023

We have always been impressed with both the sales and service departments. They have always gone above and beyond in our dealings with them. More

by bdclu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Spanitz
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Sep 15, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that our sales and service departments at Mercedes-Benz of Lehigh Valley have consistently impressed you. Thank you for sharing your positive experiences with us!

September 15, 2023

Extremely helpful service! I appreciate all the time and explanations of what had to be repaired More

by Tinamunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Sep 15, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Mercedes-Benz of Lehigh Valley team. Drive safely, and we hope to see you back again down the road!

September 13, 2023

I have enjoyed over 20 years of service of my Mercedes with Richard Spanos and most recently for work done on my car. The attention to detail and follow up is excellent. I look forward to working with Ric More

by Shudog123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Spanose
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Sep 13, 2023 -

Mercedes-Benz of Lehigh Valley responded

It's fantastic to know that Richard and our team at Mercedes-Benz of Lehigh Valley have provided you with excellent service over the years. We appreciate your loyalty and look forward to continuing this relationship!

September 12, 2023

Mercedes dealership is wonderful to deal with very accommodating very customer service oriented. Love dealership! More

by Mcleodenergy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez in Service
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Oct 17, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that Juan was able to assist you with your questions and provide a good deal on your lease at Garden Grove Kia! Thanks for the positive feedback!

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