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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.8
479 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 479 reviews

August 02, 2023

Stephen was very helpful and accommodating with regards to our needs. Impressed with customer service. More

by deepaksapkota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 02, 2023 -

Mercedes-Benz of Lehigh Valley responded

Deepak, we're delighted to know Stephen was able to assist you effectively at Mercedes-Benz of Lehigh Valley. Thanks for your kind words about our customer service!

August 02, 2023

My service expert at the Mercedes dealership was Juan, was absolutely wonderful, he was so nice to me on the phone, calling and explaining what was required every step of the way. Then I had a rental to More

by christine prantow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 02, 2023 -

Mercedes-Benz of Lehigh Valley responded

Christine, it's great to know that Juan provided you with such excellent service at Mercedes-Benz of Lehigh Valley. We strive for professionalism and efficiency in all we do - glad he could make your experience a positive one!

July 30, 2023

Excellent job performed at the Lehigh Valley Mercedes benz. Joe in the service department was extremely helpful during the entire process. My camper runs like a dream. I would highly recommend Joe and More

by berkie50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the service department
Aug 01, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that Joe and our service team at Mercedes-Benz of Lehigh Valley were able to help you out! It's great hearing your camper is running smoothly. Thanks for the recommendation, we appreciate it!

July 29, 2023

Very thorough and professional service by all parties involved. Impressed with valley service. Great job! More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Marinez
Jul 31, 2023 -

Mercedes-Benz of Lehigh Valley responded

Terry, we're delighted to know you had a positive experience with our team at Mercedes-Benz of Lehigh Valley. Thanks for the shout-out and your kind words!

July 25, 2023

Excellent service…extremely prompt. No problems…valet service worked out extremely well. Completely satisfied with the service. More

by huthmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wood
Jul 25, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know you had an excellent and prompt service experience with us at Mercedes-Benz of Lehigh Valley. Drive safely, and we hope to see you back again down the road!

July 21, 2023

Very nice lounge area. People are very nice and courteous. Just took a little to long More

by Mkdefrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sangiorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for your positive feedback about our comfortable lounge area and friendly staff. We appreciate the support and apologize for the extended wait time. We will be sure to discuss this with our team to improve for the future and we hope to see you again down the road. -- The Mercedes-Benz of Lehigh Valley Team

July 19, 2023

Service was great and performed as promised and done on time. Thanks Juan for coordinating everything and making our experience so positive! More

by Panang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 19, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the great review! We're glad to hear that our team, including Juan, provided you with excellent service and made your experience positive. We appreciate your support and hope to see you again at Mercedes-Benz of Lehigh Valley!

July 19, 2023

Always top notch service and professionalism! They always make sure you understand what needs to be done and why. They do it right! More

by Detrickk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
Jul 19, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Lehigh Valley has provided top-notch service and professionalism. If you ever need anything in the future, don't hesitate to reach out. Have a great day!

July 18, 2023

I had a wonderful experience purchasing my vehicle! Nicholas Martin was my sales person and he was very knowledgeable and informative! More

by bellachance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Martin
Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

We're so glad to hear that you had a wonderful experience at Mercedes-Benz of Lehigh Valley! Thank you for choosing us and for your kind words about Nicholas. We appreciate your business and hope you enjoy your new vehicle!

July 18, 2023

Good people. Professional atmosphere. Modern facility. Convenient location. What a customer would expect from a MB dealership/service center. More

by dreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 18, 2023 -

Mercedes-Benz of Lehigh Valley responded

Thank you for the positive feedback! We're glad to hear that your experience at Mercedes-Benz of Lehigh Valley met your expectations. If there's anything else we can do for you, please let us know. Have a great day!

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