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Mercedes-Benz of Lehigh Valley
Allentown, PA
479 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 479 reviews
September 17, 2022
Overall, I had a great experience (as always). However, on my last visit (oil change) the cup holder where I keep quarters was wiped clean. It only had about $2.00-$2.50 in it but I was disappoint However, on my last visit (oil change) the cup holder where I keep quarters was wiped clean. It only had about $2.00-$2.50 in it but I was disappointed that someone had the xxxxx (excuse my language) to swipe them. I did call the shop and notify them immediately just in case they had anyone else raise similar concerns when a common employee was working. More
by Rebecca82204
Employees Worked With
Juan Martinez 5 Stars
September 10, 2022
My dealership for the last 3 Mercedes that I have purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! purchased and working on the 4th. Donato, Jake and Mr. Wright(CEO) are all great. Beautiful dealership and great service ( Rick is my guy)! More
by scperkins2006
Employees Worked With
Donato Ciampitello/Rick Spanitz, Jacob Williams
August 28, 2022
Very quick check in process. The service manager was very courteous. The loaner car service was very quick as well. The entire staff was very polite. The service manager was very courteous. The loaner car service was very quick as well. The entire staff was very polite. More
by Msgtodilip
Employees Worked With
Juan martinez
August 24, 2022
Accessible location , we have had good relationship for more than 30 years , they make you feel welcome. I have met several professional sales representatives and the car was picked up for all the servic more than 30 years , they make you feel welcome. I have met several professional sales representatives and the car was picked up for all the services and was all washed up when it was returned More
by Pricha
Employees Worked With
David Thomas
August 04, 2022
MB of the Lehigh Valley has an exceptional sales staff, particularly Jim Sangiorgio who goes above and beyond to provide the highest quality of customer service and whose knowledge of all the brands carrie particularly Jim Sangiorgio who goes above and beyond to provide the highest quality of customer service and whose knowledge of all the brands carried by the dealer is also beyond reproach. Additionally, we have always experienced high-end service by the team led by Rick Spanitz. We have been customers for many decades. More
by RMS
Employees Worked With
Rick Spanitz
