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Mercedes-Benz of Lehigh Valley
Allentown, PA
477 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 477 reviews
April 22, 2022
Good staff and excellent service. Explained my repair needs and exceeded my expectations. I will return for any service needed on my E350! Explained my repair needs and exceeded my expectations. I will return for any service needed on my E350! More
by sragermark
Employees Worked With
Jon Beck
April 20, 2022
Very accommodating and good to deal with for maintenance. The technicians are always very thorough. I would highly recommend the dealership to any Mercedes owner. The technicians are always very thorough. I would highly recommend the dealership to any Mercedes owner. More
by Candy
Employees Worked With
Rick Spanitz
March 11, 2022
Had an issue with a new Mercedes Benz 2022 GLC. Service department provided impeccable service and corrected the issue. I am very pleased with the level of professionalism I experienced. Service department provided impeccable service and corrected the issue. I am very pleased with the level of professionalism I experienced. More
by apd198
Employees Worked With
Jon Beck, Service advisor
February 08, 2022
I waited almost three months to have my vehicle repaired. The dealer stated they could not locate the part needed to repair the vehicle so we searched ourselves and eventually located the part and had it shi The dealer stated they could not locate the part needed to repair the vehicle so we searched ourselves and eventually located the part and had it shipped to my house. I then called the dealership to inform them that the part was located and scheduled an appointment for service. The dealership replaced the part which I provided and now I have my car back. I understand that there may have been a backlog on getting this specific part but the dealership should have searched for it themselves since there was such a demand for this replacement part and then notified the customers ( like me). More
by Garry
Employees Worked With
Juan, Jon and Rick
February 03, 2022
Liz ,Juan Martinez and Mercedes team are amazing. Communication was great. No disappointment at all. Communication was great. No disappointment at all. More
by Jeannie87
January 31, 2022
Buying a Benz? See Mike Kordwitz & company, fabulous customer service from start to finish! Go! customer service from start to finish! Go! More
by Leslie & Bob
